We offer:

Be the Face. Be the Hub. Be the Difference.

About the Role

Are you the kind of person who lights up a room, thrives in a fast-paced environment, and loves having no two days look the same? If you're a natural people person with exceptional organisational skills and enjoy being at the heart of a buzzing workplace, we'd love to hear from you.

We're looking for an energetic, proactive, and customer-focused Receptionist & Administration Coordinator to become the welcoming face of our Head Office in Belrose. This is far more than a reception role. You'll be the go-to person who keeps everything running smoothly, supports our Contact centre and other teams across the business, and creates a positive experience for everyone who walks through our doors.

What's on Offer?

• Full-time hours, Monday to Friday

• 6-month fixed-term contract (with potential to extend or maybe even permanent)

• Head Office location in Belrose, Northern Beaches

• Diverse role with plenty of variety and stakeholder interaction

• Friendly, supportive, and collaborative team environment

• Opportunity to work across multiple functions of the business

Tasks and Qualifications:

What You'll Be Doing

As the heartbeat of our office, you'll:

• Create exceptional first impressions as the first point of contact for visitors, customers and employees
• Manage reception, phones, enquiries and visitor registrations with professionalism and warmth
• Provide essential administrative support across multiple departments
• Assist with Repair Centre forms and support Contact Centre activities
• Coordinate incoming and outgoing mail, couriers and deliveries
• Keep employee records, directories and office documentation up to date
• Organise meeting rooms, catering and ensure the office always looks its best
• Support workplace operations and facilities management activities
• Process purchase orders, invoices and uniform orders
• Use internal systems and ERP platforms accurately and efficiently
• Build strong relationships with colleagues, customers, suppliers and visitors

About You

• Loves delivering outstanding customer service
• Is organised, proactive and great at multitasking
• Communicates confidently with people at all levels
• Takes pride in creating a positive workplace experience
• Brings initiative, enthusiasm and a genuine willingness to help

Key Skills & Experience

• Intermediate proficiency in Microsoft Word and Excel
• Proven ability to multitask and manage competing priorities in a fast-paced environment
• Strong organisational skills and exceptional attention to detail
• Excellent verbal and written communication skills
• Demonstrated initiative and strong problem-solving capability
• Ability to build positive relationships and work effectively within a team
• Experience using ERP systems or multiple business platforms (highly regarded)
• Previous reception, administration or customer service experience desirable
• Bring positive energy and a genuine willingness to help
• Are confident using business systems and learning new technology

Why You'll Love It

This is the perfect opportunity for someone who doesn't want to sit behind a desk doing the same thing every day. You'll play a key role in creating a welcoming workplace experience while supporting multiple teams across the business. If you're looking for a role where your personality, organisation skills and initiative will truly make an impact, we'd love to meet you.

Why Join Dematic

At Dematic, we're helping shape the future of automation. As a global leader in intelligent automation and supply chain solutions, we work with some of the world's most recognised brands to keep businesses moving.  Join a business that combines global scale with a collaborative team culture, where your contribution is valued and your positive energy can truly make an impact.

With more than 11,000 employees globally and over 900 employees across Australia and New Zealand, Dematic combines the strength of a global organisation with the collaborative feel of a local team.

At Dematic, you'll join a business that's innovative, people-focused and committed to helping employees grow. You'll be part of a team that values initiative, celebrates success and encourages everyone to make a meaningful contribution.

Ready to Join Us?

Apply today and bring your passion for people, organisation and customer service to a role where every day brings something new.

• submit your latest CV and cover letter – explaining why you are a good fit for the role 

• MUST have full Australian working rights 

Please note that due to the high number of responses, we will only respond to candidates that have been shortlisted. 

Dematic is an equal opportunity employer committed to a diverse, inclusive, and harassment-free workplace.