Quality Systems & Compliance

• Lead and improve the company's Quality Management System (QMS).
• Maintain compliance with ISO 9001 and applicable customer, regulatory, and industry requirements.
• Manage internal and external audits, management reviews, corrective actions, and quality documentation.
• Maintain effective document control, nonconformance, and change management processes.
• Standardize quality procedures and processes across manufacturing operations.

Manufacturing Quality

• Establish quality standards and process controls for sheet metal fabrication, busbar fabrication, mechanical assembly, and related operations.
• Reduce defects, rework, scrap, and customer complaints.
• Lead root cause investigations and corrective actions using structured problem-solving methods.
• Partner with Operations and Engineering to improve process capability and product quality.
• Develop quality metrics and reporting to track manufacturing performance.

Customer & Supplier Quality

• Serve as a senior escalation point for customer quality concerns and corrective actions.
• Support customer audits, quality reviews, and qualification activities.
• Develop supplier quality processes and performance metrics.
• Manage supplier corrective action activities and work with Engineering and Supply Chain to address supplier quality issues.

Leadership & Improvement

• Lead, mentor, and develop quality personnel.
• Establish staffing, organizational, and capability plans for the quality function.
• Build quality awareness and process discipline throughout the organization.
• Develop training programs and promote a culture of quality, accountability, and continuous improvement.
• Communicate quality trends, risks, performance, and improvement initiatives to senior leadership.
• Track cost of quality, including scrap, rework, warranty claims, and customer complaints.