Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

Key Responsibilities

Product Line Governance & Operations Leadership

• Serve as a governance lead across the Public Safety Consulting Services (PSCS) portfolio, ensuring consistency, quality, and efficiency in delivery approaches, tools, and processes
• Establish and continuously improve standard operating procedures, templates, and best practices across proposal development, project delivery, and reporting
• Partner with leadership to monitor portfolio performance, identify risks, and implement mitigation strategies

Proposal Development & Business Development Support

• Lead and coordinate proposal development efforts, including content strategy, compliance, and submission timelines
• Collaborate with subject matter experts (SMEs) to develop compelling, high-quality technical content and differentiators
• Support business development activities, including pipeline tracking, opportunity qualification, and capture planning
• Contribute to business development lifecycle activities

Project & Program Management Oversight

• Provide hands-on support and oversight across multiple concurrent projects, ensuring alignment with scope, budget, and schedule
• Develop and maintain project plans, track milestones and deliverables, and proactively manage risks and dependencies
• Monitor project performance and report on status, risks, and key outcomes to internal leadership
• Accountable for contract lifecycle and invoicing.  

Resource & SME Management

• Coordinate and optimize utilization of internal staff and external SMEs across projects and pursuits
• Own subcontractor bench management and capacity planning to align resources with pipeline demand
• Facilitate collaboration across service lines to bring integrated solutions to clients

Stakeholder Engagement & Relationship Management

• Serve as a key internal and client-facing liaison, ensuring clear communication and alignment across stakeholders
• Support client engagement activities, including onboarding, meetings, presentations, workshops, and executive-level communications
• Contribute to strengthening long-term client relationships and identifying opportunities for expansion

Content Development & Quality Assurance

• Develop, review, and refine client deliverables, including reports, analyses, and presentations
• Ensure consistency, clarity, and quality across all written products and client-facing materials
• Implement quality assurance processes to maintain high standards across deliverables

Required Skills

• Strong analytical and problem-solving capabilities, including the ability to synthesize complex data into actionable insights
• Excellent written and verbal communication skills, with experience producing executive-level deliverables
• Advanced organizational and project management skills, with the ability to manage multiple priorities simultaneously including influencing and leading delegation
• Proven ability to operate both independently and collaboratively in a cross-functional team environment
• Strong attention to detail and commitment to quality
• Proficiency in Microsoft Office Suite, including advanced Excel capabilities
• Ability to quickly learn new tools, platforms, and consulting methodologies

Required Qualifications

• Bachelor’s degree in public administration, business, healthcare, fire administration, or a related field (or equivalent experience)
• 7+ years of experience in public safety consulting or a related professional/field services environment with supervisory responsibility
• Demonstrated experience supporting or leading proposal development, project management, and client delivery
• Proven track record of delivering projects on time and within budget

Preferred Qualifications

• PMP, CMP, or other relevant project management certification
• Prior experience in a consulting firm or professional services environment
• Comprehensive knowledge of fire and EMS industry operations including applicable standards and best practices

Working Conditions

• Remote work environment
• Travel required (<15%) based on client and business needs

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

Compensation:

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.  As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

Range: $69,700 - $100,000

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PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.

EEO Statement:

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.