About Ensono

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago.

We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning.

Key Responsibilities

• Own the Product roadmap and backlog for your platform
• Gathering of customer, business, and technical requirements and filtering them down into a single product backlog
• Facilitating backlog refinement sessions
• Full knowledge and understanding of the product and the process
• Ensures solutions meet current customer need
• Daily representation of the customer or end user in the scrum team to clarify questions on backlog items
• Creating mockups and prototypes to support project direction
• Tracking metrics for measurement of business outcomes gained from implemented solutions

Skills

• Ability to learn technical concepts quickly
• Ability to set priorities
• Ability to facilitate collaborative decision-making
• Strong written and verbal communication skills
• Demonstrated ability to understand the big picture solution and then craft requirements into actionable use cases, epics, user stories
• Demonstrated leadership of business analyst function in a Behavior Driven Development/Gherkin environment
• Demonstrated success in owning a technology platform and creating measureable business outcomes
• Ability to be effective in a growing and dynamic organization
• Takes initiative and assumes responsibility
• Work closely with UX on internal/external facing interfaces or design them yourself
• ‘Working knowledge’ of com/force.com platform, Business Process Automation Tools, IT Service Management Systems, WorkDay, or other back office systems
• Ability to demonstrate the correct method for applying a heel hook

Experience: 7+ Yrs

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.