The Opportunity:

In this role, you will report to the Territory Area Manager and will work closely with the Avantor’s Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Location: Remote, USA (candidates located near the New Jersey area are preferred). Periodic onsite visits may be required to become familiar with the facility, site layout, and operational processes.

Shift: Monday through Friday, 7:30 AM to 4:00 PM. Overtime may be required based on business needs.

Pay rate: $25.00/hr.

Benefits:

Health & Wellness

• Comprehensive Medical, Dental, and Vision coverage

• Wellness programs

• Eligible for medical coverage starting Day 1

Time Off

• Paid Time Off (PTO)

• Company-paid holidays

• Choice holidays

Financial Well-Being

• Flexible Spending Account (FSA) and Health Savings Account (HSA)

• Commuter benefits

• 401(k) retirement plan

• Tuition assistance

• Employee Stock Purchase Plan discount

What we’re looking for 

Education:

• High school diploma or GED required

Experience:

• Two (2) or more years of experience in purchasing, procurement, inventory management, material handling, supply chain, or related operational functions.

• Demonstrated experience processing purchase orders, managing vendor relationships, tracking deliveries, resolving order issues, and supporting customer requests.

• Required experience with SAP, Ariba, and eMarketplace purchasing platforms.

• Proven ability to manage procurement activities, vendor communications, order fulfillment, and inventory-related processes in a fast-paced environment.

• Experience supporting cross-functional teams and customer-facing operations with strong communication and customer service skills.

• Experience working in laboratory, pharmaceutical, biopharmaceutical, manufacturing, or other regulated environments is preferred.

• Knowledge of scientific products, laboratory operations, or related services is a plus.

Technical Skills:

• Proficiency with Microsoft Office applications, including Outlook, Excel, Word, PowerPoint, Teams, and SharePoint.

• Ability to successfully comply with customer and company requirements related to safety & regulatory compliance.

• Strong understanding of procurement, inventory control, purchasing, and supply chain processes.

• Excellent customer service, communication, and relationship-building skills.

• Ability to manage multiple priorities independently in a fast-paced environment.

• Strong analytical, organizational, and problem-solving abilities.

• Demonstrated commitment to safety, quality, accuracy, and continuous improvement.

• This position requires a proactive, service-oriented professional who can effectively balance procurement activities, customer support, inventory responsibilities, and operational reporting.

How you will thrive and create an impact 

Avantor’s Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will:

• Responsible for inventory management activities: consumables, chemicals, samples, and other customer-owned inventory. Maintains accurate inventory records, processes inventory transactions, supports inventory movement on and off-site, and fulfills customer reporting requirements.

• Provides daily customer service support related to inventory management, procurement activities, and ad hoc customer requests.

• Performs purchasing and procurement-related functions: backorder management, order expediting, direct factory shipments, third-party supplier support, quote management, document control, records maintenance, and resolution of invoice or pricing discrepancies.

• Responsible for customer service functions: order entry, report generation, metric tracking, cost savings documentation, and monitoring orders from placement through completion. Ensures order timelines are met and proactively communicates potential delays or issues to stakeholders.

• Interfaces directly with customer contacts, purchasing teams, facility management, site leadership, vendors, and internal support teams to ensure business needs are met.

• Manages consigned, non-consigned, customer-owned, and third-party inventory programs in accordance with established procedures and customer requirements.

• Utilizes Avantor and customer systems: SAP, Ariba, Avantor Inventory Management Systems, ChemSW, intranet resources, and other customer-specific platforms to fulfill job responsibilities.

• Collaborates with internal sales, sourcing, procurement, and operational support teams to resolve customer issues, support inventory needs, and identify service improvement opportunities.

• Meets established goals and objectives related to safety, quality, service, productivity, and performance metrics.

• Supports and documents change management activities as required.

• Develops, updates, and maintains Standard Operating Procedures (SOPs), work instructions, reports, and operational metrics.

• Oversees customer purchase orders (POs), ensuring accurate processing, timely fulfillment, and effective coordination across customer and supplier platforms.

• Coordinates with vendors through meetings, phone calls, email correspondence, and ongoing communication to address order status, timelines, product availability, and customer requirements.

• Identifies and escalates service, inventory, procurement, or supply chain issues that may impact customer operations.

• Performs other duties as assigned.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
 
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
 
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Pay Transparency:

The expected pre-tax pay for this position is

Actual pay may differ depending on relevant factors such as prior experience and geographic location.

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

Privacy Policy:

We will use the personal information that you have submitted to us in order to consider your application for the relevant role.
 

Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Avantor offers a comprehensive benefits package including medical, dental, and vision coverage, wellness programs, health savings and flexible spending accounts, a 401(k) plan with company match, and an employee stock purchase program. Employees also receive 11 paid holidays, accrue 18 PTO days annually, are eligible for volunteer time off and 6 weeks of 100% paid parental leave (except in states that offer paid family leave). These benefits may not apply to employees covered by a collective bargaining agreement or those subject to other eligibility rules.