Job Title:

Principal Engineer I - Copilot Studio Solutions Engineer

Location:

TX - Dallas/Irving

What you'll do:

As Principal Engineer I, you’ll serve as the subject matter expert for Microsoft Copilot Studio and Power Platform administration, governance, and operations. You’ll define standards, governance frameworks, operational processes, and development guardrails that ensure AI solutions are secure, compliant, reliable. Partnering with architecture, security, risk, compliance, and business stakeholders, you’ll provide AI solution engineering and advisory services, guiding teams on platform capabilities, architecture, design patterns, and responsible AI practices. In addition, you’ll provide technical leadership, mentor engineers and administrators, and advance the organization's AI capabilities through enablement, collaboration, and continuous improvement.

• Establish and maintain governance standards, development frameworks, and operational procedures for Microsoft Copilot Studio, ensuring alignment with enterprise architecture, security, compliance, risk management, and SDLC requirements.
• Define and enforce guardrails for agent development, including Responsible AI controls, environment strategy, solution management, connector usage, plugin integration, prompt engineering standards, knowledge source management, and deployment processes.
• Partner with Enterprise Architecture, Information Security, Risk, Legal, and Compliance teams to review and approve Copilot Studio solutions, ensuring adherence to banking regulatory requirements and enterprise governance standards.
• Develop and maintain governance artifacts including reference architectures, design patterns, reusable templates, and implementation standards for agentic AI solutions.
• Mentor engineers, administrators, developers, and solution architects on Copilot Studio architecture, governance, operational best practices, and agent development methodologies.
• Lead communities of practice, knowledge-sharing initiatives, and technical training programs that accelerate adoption while maintaining governance and compliance standards.
• Act as the primary subject matter expert for Copilot Studio platform capabilities, providing strategic guidance to business and technology stakeholders.

What you'll need:

• 8+ years of combined experience administering, governing, engineering, or operating enterprise technology platforms.
• Bachelor's degree in related field required, Masters or MBA in related field preferred.
• 3+ years of experience in one or more of the following: Microsoft Copilot Studio, Microsoft Power Platform, Microsoft 365 administration, Azure platform administration, Dynamics 365 administration or Comparable enterprise SaaS platform administration and operations.
• Experience establishing governance frameworks, standards, and operational controls for enterprise platforms.
• Previous leadership experience preferred
• Strong verbal and written communication skills.
• Occasional travel is required.

Benefits you’ll love:
We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands — Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank — that remain part of the company’s heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email [email protected] or call 602-386-2488.  When contacting us, please provide your contact information and state the nature of your accessibility issue.  We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

© Western Alliance Bancorporation