Kaweah Health is a publicly owned, community healthcare organization that provides comprehensive health services to the greater Visalia area in central California. With more than 5,000 employees, Kaweah Health provides state-of-the-art medicine and high-quality preventive services in our acute care hospital, specialized health centers and clinics. Our eight-campus healthcare district has 613 beds and offers comprehensive health services across a broad continuum of care.   

It takes a special person to work for Kaweah Health. We serve a region where the needs are great, which makes the rewards even greater. Every day, we care for people facing unique challenges and in need of healing. Throughout it all, our focus is to make a difference, and we do — in the health of our patients, our loved ones, and our community.

Benefits Eligible

Work Shift

Department

QUALIFICATIONS

License /Certification
Required: CA Phlebotomy I certification


Education
Required: High School Diploma


Experience
Preferred: Medical office experience

Knowledge/Skills/Abilities
Communicates effectively with patients, public and healthcare personnel.
Able to organize work, prioritize tasks, and meet deadlines.
May require frequent travel-must have a valid California driver's license, transportation, and auto insurance.
Accuracy in the identification and transcription of numbers and names.

JOB RESPONSIBILITIES
Essential

Greets patients courteously and accurately records all pertinent demographics in a timely manner.

Receives and processes patient and test information according to established procedures.

Performs venipuncture and capillary puncture according to written procedures. Accurately labels all specimens with pertinent information. Processes and delivers specimens as required. Reports all problem punctures (venipuncture/capillary) to the person in charge.

Performs data input and data retrieval from laboratory and hospital information systems.

Operates laboratory communication systems.

Maintains quality control and assists in performance of Quality Improvement.

In the event of biological or chemical accidents, follows procedures. Attends all required laboratory safety meetings. Immediately reports all accidents to the supervisor verbally and in writing using the appropriate forms.

Maintains continued competence of technical skills and professional image.

Correctly prepares appropriate forms for departmental use. Accurately maintains department files.

Consistently maintains a neat work area.

Orients and trains new employees to departmental procedures when required. Completes any and all competency testing as assigned by supervisor.

May be required to work at another site if needed.

Addendum (essential for specific dept)

LEAD DUTIES:

Oversees front office operations including Phlebotomists and Lab Aides. Coordinates breaks/lunches. Finds coverage for staffing issues in the absence of the Supervisor. Sends extra staff home if workload allows. Dispatches and coordinates phlebotomists to insure lab draws are done efficiently and timely. Resolves order conflicts and service issues. Makes sure all specimens are processed correctly and in a timely manner. Checks all RN and FTC orders. Checks pendings throughout the shift to make sure all specimens are accounted for. Cancels any labs that are no longer needed including duplicates and discharges.

IF ASSIGNED TO A NON-ACUTE CARE FACILITY (e.g. URGENT CARE, ETC.) ALSO RESPONSIBLE FOR:

Under the direction of appropriately licensed personnel, may perform tests and procedures where assigned in the facility using protocols prescribed in procedure and instrument operations manuals (e.g. “waived” point-of-care-testing). Escorts patients to exam rooms. May take and record vital signs. Makes sure all paperwork is completed. Assists with patient flow. Accurately enters vital signs into patient management computer system. Enters appropriate information into medical record, adhering to medical record guidelines. Uses department computer systems to enter and obtain information/documentation. May be assigned to transport patients. Transports patients during the admission and discharge process using the appropriate mode as indicated based on the patient complaint or condition.

Additional

Demonstrates the knowledge and skills necessary to provide care and services appropriate to the population served on the assigned unit or work area. Knowledgeable of growth and development for all patient/family cultural, linguistic, spiritual, gender, and age specific needs. Able to effectively communicate and care for patient and family as reflected in the Plan for Provision of Care.

Performs other duties as assigned.

Pay Range

If you want to use your talents alongside people who face each day with courage and purpose, in an environment that empowers you to do your absolute best, this is where you belong.