About the opportunity:

The Global People Operations team, classically known as HR, strives to create and deliver the best possible and seamless employee experience across the entire employee lifecycle. Leading with care and empathy, we strive to develop efficient and simple people processes and systems to focus on the things that matter the most: Our people at N26.

This means you’ll not only be supported by a dedicated and passionate team, but also HR tools, such as the People Operation ticketing system to ensure nothing slips through the cracks, but there’s even more we’d love to do (which is where you come in)!

This role is based in Berlin, it's a hybrid role (minimum 3 days per week in-office), and 1 year fixed term contract. 

In This Role, You Will:

• Be responsible for the People Operations day-to-day operations throughout the entire employee lifecycle from onboarding to offboarding, within our European Countries

• Manage requests via our ticketing system (Jira) with a high focus on defined SLA’s and employee experience (e.g. employment contracts, leaves, absence, amendments, offboarding…).

• Within Workday, our HRIS, you will look after all processes and requests with high focus on data accuracy and data quality.

• Proactively seek process improvement opportunities and efficiency enhancements.

• Support compliance matters, from internal audits to process quality assurance.

• Work closely with the People Technology team to manage the workflows and automation of our internal systems.

• Work closely with our external and internal stakeholders (People Ops, Payroll, People Tech, People Business Partner (‘PBP’) team, Talent Acquisition, Employee Resource Groups, Finance, Workplace and external providers) to ensure accurate data exchange and effective operations management.

• Take on independent tasks in various exciting internal projects, such as process automation and data quality.

What You Need To Be Successful:

• 2+ years minimum of hands-on HR work experience.

• Extensive knowledge of full employee lifecycle (employment contracts, onboarding, leaves of absence, off-boarding…) ideally in the German market.

• Excellent English and ideally German written and verbal communication skills. 

• Excellent organisational and time management skills with strong ability to multitask and meet tight deadlines.

• Must be diligent and persistent in follow-up and completion.

• Ability to work and build partnerships across departments.

• Proficient in Microsoft Office as well as Google docs/sheets.

• Experience working with HRIS (Workday) and ticketing systems is a big plus.

• Be based in Berlin or willing to relocate. 

• We support N26ers who are based in the office so this role will mostly be based in the office but there is some flexibility for occasional hybrid working.

What’s in it for you:

• Accelerate your career growth by joining one of Europe’s most talked about disruptors 🚀.
• Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation. 
• As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.    
• Additional day of annual leave for each year of service.  
• A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, experiences, and backgrounds. 
• A relocation package with visa support for those who need it.

Who we are: 

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use.

We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.

We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities. Do you see yourself thriving in this role? We’d love to see your application even if you don’t meet 100% of the criteria. You may just be the right fit for this or other roles!

Equal opportunities for all: 

At N26, we believe our strength lies in our people and the varied perspectives they bring. We strive to build diverse teams that drive innovation and business success.

We actively seek talent from all backgrounds and welcome applications from all genders, cultures, sexual orientations, abilities, neurodiversities, and ages.

We are committed to providing an excellent and accessible candidate experience. If you require any accommodations to make this process work for you, please let us know. We’re here to support you!

Discover more about Diversity & Inclusion at N26: https://n26.com/en-eu/diversity-and-inclusion