Job Description

Provide a complete resident admission process including tours, admission, discharge, and occupancy tracking.

Acts as liaison, as appropriate, with families. Provides counseling or group sessions for residents and families as identified (e.g., orientation adjustment programs, health tracking programs, etc.). Evaluates program's effectiveness.

Maintains established department plans, policies, and procedures to meet regulatory and Extendicare standards, including quality assurance.

Manages the quality care programs including Guardian Angel, Health Tracking, Behaviour Management, and Palliative Care.

Participates in providing in-service programs for residents and families as needed.

Liaises with educational institutions and provides supervision to social work students on clinical placement.

Maintains all required records, reports, statistics, etc. for both residents and department in accordance with policies, procedures, and legislative requirements.

Participates on committees related to resident care and operation of the Home as required. Establishes and maintains communications with other disciplines, residents, and families, to ensure resident needs are being met.

Acts in an advocacy role as appropriate.

Liaises with government officials, Extendicare consultants, and other professionals in relation to resident care needs and department activities.

Other duties as assigned by the Administrator.

Time Type:

At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.​

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We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

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Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.​

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We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.​

Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at [email protected].

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.