Location:  Ascension Dell Seton Medical Center - University of Texas

Shift: PRN - as needed, minimum 48 hours required a month, 24 hours on call, additional shifts available 

Ready to start a meaningful career in healthcare - even if you’ve never worked in the field before? Join R1, the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.  

At R1, you’ll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences. 

As a Patient Registration Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check into the hospital. You’ll: 

• Help patients navigate the registration process 

• Answer questions with confidence, clarity, and compassion 

• Gather accurate information quickly in a fast-paced environment 

• Build trust with patients during moments when they may be scared, confused, or overwhelmed 

No healthcare background? No problem. We’ll train you every step of the way—and this role is a fantastic launchpad for a growing healthcare career. 

Why You’ll Love This Job 

Make a Real Difference: Patients lean on you for support and reassurance. You’ll be more than a data collector - you’ll be a calm, helpful presence during stressful times. 

Learn Healthcare from the Ground Up: From insurance basics to hospital workflows, you’ll gain valuable knowledge and skills that open the door to long-term career growth. 

Fast-Paced, Never Boring: You’ll move between computer screens, phone calls, and in‑person interactions - balancing accuracy with compassion while working alongside clinicians and emergency staff. 

Supportive Team Environment: We’re invested in your professional journey. You’ll be surrounded by teammates who have your back and leaders who want to see you succeed. 

What You’ll Do Day-to-Day 

• Work across multiple computer systems to register patients efficiently 

• Answer phones and gather information quickly and accurately 

• Assist patients who may be ill, anxious, or confused 

• Navigate diverse insurance plans and coverage details (with training!) 

• Adapt to interruptions from clinical teams during urgent care situations 

• Build rapport and ease patient concerns in real time 

This isn’t a sit-back-and-relax desk job—you’ll be on your feet, thinking fast, and making a real impact. 

Requirements 

• High School Diploma or GED 

• Strong customer service experience 

• Ability to pass background check, drug test, and meet vaccination requirements 

Preferred 

• Medical or healthcare experience (but not required!)