Jobs Companies Vantor Operations Support Engineer

À propos de ce poste Operations Support Engineer chez Vantor

Vantor · Sur site · Longmont, CO

Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what’s happening now and shape what’s coming next.  Vantor is a place for problem solvers, changemakers, and go-getters—where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world.

To be eligible for this position, you must be a U.S. Person, defined as a U.S. citizen, permanent resident, Asylee, or Refugee.

Export Control/ITAR: Certain roles may be subject to U.S. export control laws, requiring U.S. person status as defined by 8 U.S.C. 1324b(a)(3).

Please review the job details below.

Vantor is seeking an Operations Support Engineer to join a mission-focused technical operations team supporting satellite ground systems and 24x7 operational readiness. This role is heavily focused on scheduling backend ground systems and antenna resources, monitoring system health, and coordinating anomaly response. You will partner with customers, vendors, service owners, engineering teams, and operations leadership to improve system reliability, operator readiness, and mission outcomes.

Responsibilities
  • Schedule and coordinate backend ground systems, antennas, and related resources with external vendors to meet mission contact requirements and operational priorities.
  • Provide operational coverage through a rotating schedule that includes day, swing, overnight, weekend, and standard office-hour shifts.
  • Monitor system health and analyze telemetry and operational data to identify anomalies, validate equipment performance, and determine appropriate escalation paths.
  • Coordinate with vendors, service owners, and engineering teams to investigate and resolve hardware, software, antenna, and system-integration issues.
  • Track investigations, maintenance activities, corrective actions, system degradations, upgrades, and operational risks through resolution.
  • Develop and maintain metrics, reports, and dashboards covering ground system and antenna availability, contact performance, data capture, and other key operational indicators.
  • Develop and improve operational tools, cloud-based capabilities, processes, procedures, and technical documentation that strengthen efficiency, reliability, situational awareness, and operator readiness.

Minimum Qualifications
  • U.S. citizenship and willingness and ability to obtain and maintain a U.S. Government Secret security clearance.
  • Bachelor’s degree in engineering or a related field; four additional years of relevant experience may be substituted for a degree.
  • Demonstrated ability to troubleshoot hardware and software issues and investigate unfamiliar technical problems.
  • Ability to collaborate effectively with internal teams, customers, and external vendors in a time-sensitive operational environment.

Preferred Qualifications
  • One or more years of experience with satellite operations, satellite ground systems, antennas, or antenna-associated ground equipment.
  • Experience scheduling ground systems, antenna resources, mission contacts, or other operationally constrained technical resources.
  • Proficiency in Linux-based operating environments and experience with Python, Ruby, Java, or a similar programming or scripting language.
  • Experience with AWS cloud architecture or cloud-based operational systems.
  • Familiarity with Kibana, Elasticsearch, GitHub, or CI/CD platforms such as Jenkins, Travis CI, or Team Foundation Server.
  • Strong customer communication and technical writing skills.

Pay Transparency: To support pay transparency, Vantor includes salary ranges in all U.S. job postings. Starting pay for this role will fall within the listed range and will be based on factors such as experience, qualifications, skills, location, and market conditions. Candidates who meet the minimum requirements for the role should not expect to receive compensation at the top of the range. The listed range reflects the expected pay for this position, and final offers will be determined based on each candidate’s experience, expertise, and alignment with the role.

● The base pay for this position within Colorado is: $59,000.00 - $78,000.00 - $85,800.00 annually.

 

For all other states, we use geographic cost of labor as an input to develop market-driven ranges for our roles, and as such, each location where we hire may have a different range.

Benefits: Vantor offers a competitive total rewards package that goes beyond the standard, including a robust 401(k) with company match, mental health resources, and unique perks like student loan repayment assistance, adoption reimbursement and pet insurance to support all aspects of your life. You can find more information on our benefits at: https://www.Vantor.com/careers

Additionally, this position is incentive eligible with a target based on contribution, company performance, and/or individual results achieved; the specific incentive plan and target amount will be determined based on the role and breadth of contributions.

The application window is three days from the date the job is posted and will remain posted until a qualified candidate has been identified for hire.  If the job is reposted regardless of reason, it will remain posted three days from the date the job is reposted and will remain reposted until a qualified candidate has been identified for hire. 

The date of posting can be found on Vantor's Career page at the top of each job posting.

To apply, submit your application via Vantor's Career page.

EEO Policy: Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.

Prêt à postuler chez Vantor ?
Postuler chez Vantor

Comment se compare ce salaire pour Technical Support

Ce poste paie $68,500/yren dessous de la fourchette habituelle pour les postes Technical Support.

$57,845 la médiane $102,500 $165,521

Fourchette typique $73,504–$133,440/yr, à partir de 627 annonces Technical Support comparables sur JobsRadar (rémunération annualisée en USD). Voir les aperçus de salaire pour Technical Support →

À propos de Vantor

Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law. We also provide reasonable accommodations for applicants with disabilities in compliance with federal and state laws. If you need assistance with the online application or hiring process, please email [email protected] .

Voir tous les emplois chez Vantor →

Emplois similaires

Vantor
DAF Support Engineer
Vantor
⚡ Postuler tôt Longmont, CO Sur site $74,000–$98,000
● Nouveau 👁 Vu ✓ Postulé il y a 2 sem.
Accenture
Application Support Engineer
Accenture
⚡ Postuler tôt Hyderabad Sur site
● Nouveau 👁 Vu ✓ Postulé il y a 2 h
Accenture
Application Support Engineer
Accenture
⚡ Postuler tôt Bengaluru Sur site
● Nouveau 👁 Vu ✓ Postulé il y a 2 h
Accenture
Application Support Engineer
Accenture
⚡ Postuler tôt Bengaluru Sur site
● Nouveau 👁 Vu ✓ Postulé il y a 2 h
Lodgify
Connectivity Specialist - Technical Support with English & French
Lodgify
⚡ Postuler tôt EMEA Hybride
● Nouveau 👁 Vu ✓ Postulé il y a 4 h
CO
Technical Support Specialist II
ConnectWise
⚡ Postuler tôt PHL Remote · lieu restreint
● Nouveau 👁 Vu ✓ Postulé il y a 4 h
BorgWarner
Product Engineer, Plant Support
BorgWarner
⚡ Postuler tôt Beijing - China Sur site
● Nouveau 👁 Vu ✓ Postulé il y a 5 h
AspenTech
Sr Technical Support Engineer (Exp w/ Planning & Scheduling/ Linear Programming)
AspenTech
⚡ Postuler tôt Houston Sur site
● Nouveau 👁 Vu ✓ Postulé il y a 5 h
Trimble
Electrical Software Support Engineer 1st Line
Trimble
⚡ Postuler tôt UK - Milton Keynes Sur site
● Nouveau 👁 Vu ✓ Postulé il y a 5 h

Inscrivez-vous pour des suggestions adaptées aux emplois que vous ouvrez et aux recherches que vous enregistrez.

Plus d’emplois chez Vantor

Voir tous les emplois chez Vantor →

Postuler maintenant
🤖

Doucement — un instant

JobsRadar a été conçu pour de vraies personnes qui traversent une période difficile dans leur recherche d’emploi — pas pour des requêtes automatisées. Vous cliquez beaucoup trop vite et vous êtes maintenant temporairement bloqué.

Revenez plus tard. Si vous cherchez réellement un emploi, nous sommes de votre côté — agissez simplement comme un être humain.

Catch your next role the second it’s posted.

Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

Create free account

Free forever · takes 30 seconds · already have one?

Prenez une longueur d’avance dans votre recherche d’emploi.

Rejoignez notre canal Telegram pour ce qui vous aide à décrocher le poste — références salariales, le pouls hebdomadaire du marché et les annonces de nouveautés. Pas de spam, que du signal.

Rejoindre le canal — c’est gratuit