Job Description:

Exemplar Luxury Group

Exemplar Luxury Group is the largest multi-brand luxury retailer in the world, comprising Neiman Marcus, Saks Fifth Avenue, Bergdorf Goodman, and Saks OFF 5TH. With talented colleagues focused on delivering on our strategic vision, The Art of You, Exemplar Luxury Group is redefining luxury shopping by offering each customer a personalized experience that is unmistakably their own. By leveraging the most comprehensive luxury customer data platform in North America, cutting-edge technology, and strong partnerships with the world's most esteemed brands, Exemplar Luxury Group is shaping the future of luxury retail.

YOU WILL BE:

The Operations Manager at our Distribution Center provides leadership for the planning & execution of all distribution operations, including Inbound, Outbound, Inventory Control and Returns, and other areas. You will oversee the safety, performance, and engagement of the shift they oversee. The Operations Manager will also work with other teams to improve customer experience, ensuring that customer orders are delivered in the way that they expect from Exemplar Luxury Group.

WHAT YOU WILL DO:

• Develop, implement specific operational strategies and work with peers and corporate partners within the Exemplar Luxury Group team to best serve the customer.

• Work in a team environment with a broad range of people, from hourly associates to senior leadership.

• Flexible in working different shift schedules to include nights and weekends.

• Oversee the operation of the main order fulfillment system along with supporting systems and our warehouse management system to hit important distribution center goals and metrics.

• Make recommendations and help produce departmental goals, policies, and plans.

• Plan, evaluate distribution center operations for productivity standards, safety, and customer support.

• Evaluate current distribution center procedures; resolve operational problems; ensure company standards are met.

• Support the creation and implementation of training programs for associates to include improving, and technical skills.

• Hold a team of hourly and salaried associates accountable to the distribution center KPIs and SLAs.

WHAT YOU WILL BRING:

• 3+ years of qualitative/quantitative experience in Supply Chain, Operations, Transportation, or Inventory Management.

• Experience working with automated order fulfillment systems.

• Knowledge of WMS systems, quality and productivity measurements & processes.

• Ability to foster productive relationships at every level.

• Ability to work with technical and non-technical business owners.

• Must have understanding of English language both written and verbal. Understanding of English during the interview process.

YOUR LIFE AND CAREER AT Exemplar Luxury Group:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation

• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate

• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)

• An amazing employee discount

SALARY AND OTHER BENEFITS:

The starting salary rate for this position is between $79,000– 106,000 annually. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [Contact Name/Department/Email].

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

#LI-Onsite

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [email protected].

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.