About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.

We provide specialised integrated logistics services to customers in a range of industries including mining, chemical, gases, steel and plastics, petroleum, energy and Australian oil and gas industries and agriculture. Our customers operate in some of the most remote places on earth, 24 hours a day, seven days a week and require a logistics partner who can match their needs. We offer integrated value-based logistics solutions that bring greater operating efficiency and savings to our customers’ supply chains.

Operations Administrator – Port Adelaide, Sth Australia

About the role and Opportunity -

As an Operations Administrator, you will provide critical administrative and customer service support to ensure the efficient delivery of logistics services across the business. This is a varied role where you'll work closely with operational teams, customers and support functions to maintain accurate records, process documentation, coordinate reporting and support compliance activities.

No two days are the same, and you'll be at the centre of keeping operations running smoothly while contributing to a safe, productive and customer-focused environment.

Key Responsibilities and duties, but not limited to –

• Provide administrative support to the Operations Team, including reporting, document management and correspondence.

• Process purchasing requests, invoices and supporting documentation in line with business requirements.

• Maintain accurate records and data within Toll systems and reporting platforms.

• Manage shared inboxes and respond to stakeholder enquiries in a timely manner.

• Support HR, HSE and training administration activities.

• Coordinate filing, archiving and document control processes.

• Assist with customer service enquiries and build positive relationships with internal and external stakeholders.

• Contribute to continuous improvement initiatives and operational efficiency projects.

About You -

You are a proactive administrator who thrives in a fast-paced operational environment. You have excellent organisational skills, can effectively manage competing priorities and take pride in delivering accurate, high-quality work. You enjoy building relationships, providing outstanding customer service and supporting teams to achieve operational success.

What you will bring to succeed -

• Previous experience in an administration, logistics or operational support role.

• Intermediate Microsoft Office skills, including Excel, Word and Outlook.

• Exceptional attention to detail and a strong focus on accuracy.

• Strong communication and interpersonal skills.

• The ability to work independently and as part of a team.

• Excellent time management and organisational capabilities.

• A professional, reliable and customer-focused approach.

Why Join Toll?

• Join a global logistics leader with a strong presence across Australia.

• Be part of a supportive and collaborative team environment.

• Gain exposure to the Mining & Energy sector.

• Enjoy a diverse role with variety and responsibility.

• Access career development opportunities across logistics, supply chain and operational support functions.

What moves you?
 

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. 

To find out more about us visit www.careers.tollgroup.com