Position Summary

The MediSpa Service Coordinator provides superior customer service to clients by welcoming them and creating a hospitable environment.

Job Duties and Responsibilities

• Greets, schedules appointments, and services clients in a friendly and professional manner
• Explains all products, services, and treatments to clients
• Ensures towels are properly folded and well-stocked and that products are neat and orderly
• Supports technicians to consistently increase guest retention and service sales and maintain minimum retail sales goals
• Assists the Manager with inventory and ordering products
• Reconciles the cash register at end of shift 

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Position Requirements

• High School Diploma or GED
• 1 year of customer service experience
• CPR and AED certified within 30 days of hire
• Ability to calculate figures and amounts such as discounts, interest and commissions
• Knowledge of Microsoft Word, Excel, PowerPoint and Outlook
• Ability to stand, sit, walk, reach, climb or lift up to 50 pounds

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​ Preferred Requirements

• Some related college experience
• Customer service experience in MediSpa, Medical Clinic or Spa 

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Pay

Benefits

All team members receive the following benefits while working for Life Time:

• A fully subsidized membership

• Discounts on Life Time products and services

• 401(k) retirement savings plan with company discretionary match (21 years of age and older)

• Training and professional development

• Paid sick leave where required by law

Full-time Team Members are eligible for additional benefits, including:

• Medical, dental, vision, and prescription drug coverage 

• Short term and long term disability insurance

• Life insurance

• Pre-tax flexible spending and dependent care plans

• Parental leave and adoption assistance

• Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave

• Deferred compensation plan, if the team member meets the required income threshold

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.