ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

The Role

This is an exciting opportunity to work within a fast paced, busy environment for a leading global provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries.

Our Medical Technologist will ensure the Central Laboratory is meeting the highest quality standards. They will work to process, analyse and report results of clinical trial patient samples in our Clinical Chemistry Laboratories.

Overview of the Role:

• Recognize, exemplify and adhere to ICON's values which centre around our commitment to People, Clients and Performance.
• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
• Operate equipment carefully and according to procedures; maintain laboratory automation equipment per established operating procedures.
• Perform necessary equipment checks, performance testing, preventive maintenance, and quality control on equipment per laboratory guidelines, as assigned.
• Assure equipment and instruments meet performance standards.
• Maintain QC related documents.
• Assure the accuracy of all tests performed by adhering to the laboratory’s Quality Control Standard Operating Procedures.
• Maintain complete documentation for assay tracking and results for review/reporting.
• Participate in the Proficiency Testing Program as assigned.
• Complete the performance of proficiency testing in assigned laboratory sections.
• Review all test requests thoroughly for errors, omissions, clarity, and potential problems.
• Verify patient identification at all steps of every procedure and maintain complete accuracy.
• Follow unidirectional flow of specimen handling to avoid contamination.
• Notify supervisor of discrepancies and records corrective action taken.
• Help maintain commonly used equipment and resolve minor equipment problems. Troubleshoot instrument related issues as they occur.
• Strong interpersonal and communication skills.
• Good laboratory and organizational skills, including the ability to work independently and efficiently are essential.
• Ability to multitask, along with an orientation toward teamwork and leadership.
• Strong creative thinking and problem solving skills

To be successful in the role, you will ideally have:

• You will possess a Bachelor’s degree in Medical Laboratory Science or equivalent.
• 3+ years experience working in a Clinical Chemistry laboratory.
• You will need strong interpersonal and communication skills, good laboratory and organizational skills, including the ability to work independently and efficiently are essential, ability to multitask, along with an orientation toward teamwork and leadership, and strong creative thinking and problem solving skills.

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs.  In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply