At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a highly analytical Market Intelligence Analyst to join our Customer Experience (CX) and Market Research team.

In this role, you will be responsible for translating market, customer, and buyer dynamics into clear insights and recommendations supported by quantitative and qualitative analysis to fuel our global expansion.

You will work closely with a collaborative global team under the direction of the Director of Customer and Market Insights, directly empowering our Product Marketing and product teams to capture market share and navigate a rapidly evolving industry.

What You’ll Do

In this role, you will:

• Market & Competitive Intelligence: Produce actionable insights and recommendations that inform Go-To-Market (GTM) strategy and product roadmaps through competitive, buyer, customer, and market research.

• Primary Research Development: Support the development of in-depth interview protocols and quantitative survey instruments based on internal stakeholders' business objectives.

• Brand Performance Tracking: Assist in managing and reporting on longitudinal brand tracking studies to measure awareness, sentiment, and equity relative to competitors.

• Persona & Messaging Support: Partner with Product Marketing to develop buyer persona profiles and identify competitor target personas to create highly differentiated messaging and positioning.

What You’ll Bring

The ideal candidate will have:

• 5+ years of experience in market research, competitive intelligence, strategy consulting, or product marketing in a Business-to-Business (B2B) environment.

• Strong knowledge of brand health tracking programs and conducting deep secondary research using analyst reports (e.g., Gartner, International Data Corporation [IDC]).

• Financial Acumen: Proficiency in Excel/Google Sheets and the ability to interpret financial data (income, balance sheet, regulatory filings) to accurately assess competitor financial health.

• AI & Technology Skills: Demonstrated skill in using Generative Artificial Intelligence (AI) tools and Large Language Models (LLMs) to accelerate research and synthesis.

• Collaboration & Storytelling: Strong collaboration skills with the proven ability to form and communicate a compelling story through fact-driven insights.

• Education: Bachelor’s degree in Business, Marketing, Economics, Finance, or a related field

What We Offer

• Competitive compensation and benefits aligned with experience.

• Flexible work options to support work–life balance.

• Comprehensive health, wellness, and retirement plans.

• Opportunities for continuous learning and professional growth.

Ready to shape the future of a global leader? Apply today to join the Iron Mountain team!