About This Role:

As the Manager, Sales Development, you will build, coach, and scale a high-performing team of Sales Development Representatives. You will be an impactful part of the revenue function by contributing to coaching playbooks, refining KPIs, partnering with Account Executives, Sales Leaders, and Revenue Operations to ensure SDRs consistently deliver quality pipeline into the broader sales funnel. This is a people-management and operations execution role that requires strong sales DNA, data-driven decision making, and a passion for developing talent.

What You’ll Do:

People Development

• Onboard, train, and coach SDRs to achieve individual and team goals.
• Communicate clear expectations and development plans for team members.
• Conduct regular 1:1s, engagement reviews, and skills development sessions.

Operations Execution

• Build and scale the SDR playbook — outbound frameworks, messaging, objection handling, qualification frameworks, etc.
• Set clear weekly/monthly KPIs (activities, conversions, pipeline contribution, meetings set).
• Monitor team performance metrics and adjust tactics to improve pipeline quality and velocity.

Cross-Functional Alignment

• Align with Account Executives and Sales Leadership to continuously improve handoff conversion and pipeline quality.
• Work with Revenue Operations to refine data, tooling (CRM, cadence tools), and reporting.

Operational Excellence

• Analyze performance trends and report insights to Sales Leadership.
• Champion scalable processes around CRM hygiene, forecasting SDR outcomes, and ramp efficiency.
• Lead weekly team meetings and pipeline reviews.

Who You Are:

Experience & Skills

• Six or more years of experience in sales or sales development, with a minimum of 3 years in a people management role.
• Proven track record of building or scaling SDR teams in a SaaS or technology-driven environment (experience in CRE tech a strong plus).
• Strong understanding of outbound prospecting playbooks – cold calling, email sequences, social selling, and qualification methodologies.
• Data-oriented leader: metrics, dashboards, and forecasts inform decisions and coaching.
• General understanding of CRE demand audience a plus (Appraisers, Lenders, Principals, etc)
• Ability to manage influence through persuasion, negotiation, and consensus-building
• Proven ability to drive the sales process from plan to close
• Ability to articulate the distinct aspects of products and services

Management Attributes

• Strong coaching and training focus with a passion for team growth.
• Excellent written and verbal communicator.
• Ability to influence and collaborate across Sales, Marketing, and Operations.
• High-energy, coachable, and thrives in a fast-paced startup environment.

Why Crexi?

• Real impact, fast. Join a rapidly scaling startup where your work moves the needle from day one.
• Real ownership. Equity in Crexi's growth story.
• Built for growth. A flexible team structure designed for real career discretion.
• Time that is yours. Discretionary PTO - take what you need, when you need it.
• Health & Future covered. Medical, dental, and vision insurance, 401(k), FSA/HSA options, and Life & AD&D insurance.
• Set up right. Home-office reimbursement for remote employees.
• A winning team. A collaborative culture with team activities that bring people together.

The anticipated base salary range for candidates who will work in our Playa Vista, California location is $90,000 to $110,000. The final salary offered to a successful candidate will depend on several factors, which may include, but are not limited to, the type and length of experience applicable to the role and within the industry, education, geographic location, etc. Commercial Real Estate Exchange, Inc (“Crexi”) is a multi-state employer, and this salary range may not reflect positions that work in other states.