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Job Category

Employee Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Position Overview: 
As a Manager, Recruiting Coordinators, you will be managing and developing a high impact team of Recruiting Coordinators where you will be directly responsible for your team’s hiring, onboarding, development, and performance management. In this role you will mentor, establish and lead best practices, and problem solve in a fast-paced environment in order to successfully coach your team to deliver flawless execution in day-to-day operations. Serving as a key member of the RC leadership team, you will develop successful stakeholder relationships, manage partnerships, and demonstrate business acumen to influence hiring efforts and meet the needs of the business in alignment with organizational goals. 
 

Responsibilities

• Directly manage 9+ Recruiting Coordinators, owning the full employee lifecycle including hiring, onboarding, and development
• Lead with a high performance culture mindset by setting clear goals for your team, ensuring accountability and execution on KPIs and compliance
• Coach your team while facilitating open feedback, and monitoring progress aligned with quarterly assessment structure, helping direct reports to set and achieve performance goals by offering guidance, feedback, tracking results, and evaluating behaviors
• Strategically partner with 1 - 2 business functions in order to successfully drive a world class Recruitment Coordination process. Understand respective organizational needs / nuances in order to identify areas for opportunity and optimise candidate experience
• Manage multiple tasks/projects with strategic prioritization and navigate ambiguity amidst changing priorities to successfully pivot and adapt in a fast paced environment and meet critical deadlines
• Develop strategies and lead committee projects aligned to Global RC V2MOM that drive scalable processes, flexible models, and successful programs that impact the success of the wider team or global organization
• Understand gaps, measure status, and problem solve issues by managing escalations, aligning to organizational goals, and motivating direct reports to raise team impact
• Run data and reporting and analyze dashboards and team metrics to recognize insights, manage performance, oversee team support planning, and influence stakeholders and processes
• Facilitate change management and enablement for recruiting coordinators to support and ensure successful adoption of new initiatives or process changes
• Collaborate with regional and international counterparts on processes, initiatives, and resources to globally align and establish evergreen operations that contribute to the wider global organization goals
• Promote a values based culture and develop a high impact team by fostering an inclusive and psychologically safe environment

What you’ll need to be successful

• Strong People Leadership skills and behaviours with a dedicated focus on coaching and performance management
• Ability to inspire and align teams by motivating direct reports to continuously develop and achieve higher levels of performance that are aligned with the organization’s vision and values
• Identify strategy and direction while problem solving in a fast pace environment using time management, communication, and organizational skills
• Strong technical acumen in order to troubleshoot, brainstorm solutions, and facilitate support across recruiting systems
• Demonstrate excellent communication and interpersonal skills, showcasing a track record of story telling and executive engagement, to influence stakeholders and outcomes

Preferred Qualifications

• Excellent organisational skills. Strong ability to prioritise amongst competing priorities and to deliver results within timelines
• Excellent communicator. Ability to influence and collaborate with stakeholders across all levels in the business
• Strong background in talent acquisition or human resources organizations
• Strong leadership skills. Ability to coach, mentor and drive high performing teams
• Proficiency in organizational tools and recruiting systems including, Google Workspace, Tableau, Microsoft Office, Workday, and GoodTime
• Demonstrated Project Management skills. Proven experience in contributing to / leading projects to a successful outcome

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.