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Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!

Logistics & Dispatch Coordinator

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we’re looking for a Logistics & Dispatch Coordinator to start immediately!

Duties and Responsibilities include but are not limited to:

• Outreach & Communication: Cold and warm calls to truckers, plus handling inbound/outbound phone, SMS, and email. You'll introduce and explain the dispatch service and do repetitive follow-ups with truckers and brokers.

• Dispatch & Coordination: Monitor dashboards for freight/load opportunities, coordinate and match loads with truckers, and contact brokers to negotiate rates on behalf of the truckers.

• Scheduling & Tracking: Schedule pickups and deliveries (ensuring window accuracy), track driver availability/location/preferred lanes, and manage multiple drivers simultaneously.

• System Management: Maintain and update CRM/tracking systems, operate internal AI/copilot dispatch tools, use automation tools (while maintaining human oversight), and keep communication records updated.

Required Tools: 

• Slack

• Internal AI/copilot dispatch tools

• Internal CRM/tracking systems

• General automation tools

Qualifications:

• Strong/native-level English fluency

• Highly organized and able to multitask under pressure for time-sensitive operations

• Tech-comfortable and highly adaptable to rapidly evolving tools and workflows.

• Strong communication and customer service skills, with the ability to read between the lines during conversations.

Technical Requirements:

• USB Headset with Noise Cancellation feature

• Working Webcam

• Computer with at least 1.8 GHz processor and at least 4GB RAM

• Main Internet Service Speed: at least 25 Mbps cable connection

• Backup Internet Service Speed: at least 10 Mbps

Benefits:

• Performance Incentives

• Job Security and Stability

• Paid Training

• Inclusive Culture

• Upskilling Opportunities

• 100% Work-From-Home

• Exceptionally Supportive Team

• Opportunities for Career Growth

• Fun Work Environment

• Holiday & Overtime Pay

Schedule: US work hours (40 hours per week, Full-time)

Location: 100% Remote

Salary Package: Up to ₱48,000/mo

Please note:

• Only qualified candidates will be invited to take the assessment & scheduled for an interview.

• We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.

• You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.