À propos de ce poste Learning and Development Coach chez Hireframe
At Hireframe, a Coach is the person every Hireframer knows has their back. They are the person who helps Hireframers grow, checks in, celebrates wins, and has a real conversation about performance. Coaches own the Hireframer relationship from day one of onboarding through the entire duration of their Hireframe career—onboarding, 30/60/90 plans, ongoing development, and performance accountability. This isn't a support function. Coaches have a real voice in how Hireframers are evaluated and rewarded in their careers.
Responsibilities
- Own the full post-offer experience — build trust, set expectations, and make sure every Hireframer knows what success looks like before day one
- Drive 30/60/90 plans with real milestones and honest conversations at each gate
- Handle attendance, paid time off, overtime, and operational requests; partner with Account Managers to turn around performance issues
- Understand where each Hireframer wants to go and actively help them get there — not just what they need to do today
- Connect people to upskilling resources, track progress, and be the reason they're better six months from now
- Lead coaching and improvement conversations
- Conduct performance evaluations and contribute directly to annual bonus recommendations
Requirements
- Exceptional communicator — warm, direct, and clear in both written and async formats
- Natural motivator — people leave conversations feeling clearer, more capable, and more confident
- Proactive with thought and action
- Experience coaching, mentoring, or developing people in a remote or distributed team environment
- Ability to hold people to a high standard while making them feel genuinely supported
- Strong organizational skills — can manage a cohort of Hireframers without letting anyone fall through the cracks
- Able to spot patterns: who's disengaging, who's ready for more, who needs a push
- Comfortable handling sensitive information with discretion
- Familiarity with HR processes — performance management, attendance tracking, PTO, bonus cycles
- Comfortable with tools like ClickUp, Slack, Google Workspace, time/attendance platforms
Benefits
Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:
- Permanent remote work flexibility
- Paid Time Off
- Health Maintenance Organization (HMO) coverage
- Annual performance bonuses
- Dedicated coaches offer an extra channel of support and skill-building
- Opportunities for professional growth
At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.
Learn More
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