Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Updated: 5/24/2023

Role Definition
Supports, teaches, and leads projects using Lean, Six Sigma and project management methodologies to achieve business goals.

Responsibilities
•    Assisting in employing Six Sigma methodology and analytics into organizational operations to meet business goals and objectives.
•    Supporting the design and development of Six Sigma program strategies and goals, including supporting systems and tools, for quality and business process improvements.
•    Providing assistance in the implementation of Sigma project portfolios to achieve measurable business process improvements.
•    Participating in planning, developing and implementing Six Sigma projects to meet specific quality and performance standards.

Skill Descriptors
Project Administration: Knowledge of project administration best practices and ability to use organizational strategies, practices and tools for administering projects.
Level Extensive Experience: 
•    Reports dependencies, conflicts, and completion date status to project management team.
•    Develops cost-benefit analysis; tracks and reviews actual costs vs. planned.
•    Helps others to develop in-depth knowledge of project administration software.
•    Makes sure project problems are surfaced and reported to appropriate project personnel.
•    Implements planned and ad-hoc communications to and from affected parties.
•    Monitors progress and generates project variance analysis reports.

Active Learning: Understanding the necessity for continuous personal growth and learning; ability to gauge one's strengths, limitations and interests accurately, and use this knowledge for purposes of performance effectiveness self-development.
Level Working Knowledge: 
•    Explains lessons learned from mistakes and failures as well as successes.
•    Maintains network of contacts within own unit.
•    Identifies and explains own strengths and development needs.
•    Makes use of journals, associations, and conferences in own professional specialty.
•    Learns new concepts, processes and tools related to own immediate responsibilities.

Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
Level Working Knowledge: 
•    Approaches a situation or problem by defining the problem or issue and determining its significance.
•    Makes a systematic comparison of two or more alternative solutions.
•    Uses flow charts, Pareto charts, fish diagrams, etc. to disclose meaningful data patterns.
•    Identifies the major forces, events and people impacting and impacted by the situation at hand.
•    Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions.

Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.
Level Basic Understanding: 
•    Gives examples of decisions and who influenced whom in the decision.
•    Describes key concepts of influencing.
•    Documents and distributes suggestions and ideas, with supporting detail.
•    Identifies local key players and decision makers.

Interpersonal Relationships: Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner.
Level Basic Understanding: 
•    Describes the organizational culture for interacting with others.
•    Provides examples of individuals with good interpersonal skills and their specific skills.
•    Explains the benefits of maintaining positive working relationships with associates.
•    States the basic characteristics of good working relationships.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Working Knowledge: 
•    Identifies and documents specific problems and resolution alternatives.
•    Examines a specific problem and understands the perspective of each involved stakeholder.
•    Develops alternative techniques for assessing accuracy and relevance of information.
•    Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
•    Uses fact-finding techniques and diagnostic tools to identify problems.

Process Improvement: Understanding and insight into evaluating current product quality and production methods and ability to maintains focus on the continuous improvement of processes, products and services.
Level Working Knowledge: 
•    Defines the critical workflow for executing key processes.
•    Identifies process problems that limit performance.
•    Implements methods for improving and establishing controls for critical processes.
•    Focuses on the most significant problems to maximize efficiency gains.
•    Surfaces systemic problems to be addressed at the organizational level.

Six Sigma Methodology: Knowledge of the concepts of six sigma DMAIC (Define, Measure, Analyze, Improve and Control) methodology; ability to use the methodology to improve the manufacturing processes and control the improvements by eliminating root causes.
Level Working Knowledge: 
•    Analyzes business priorities for selecting potential critical metrics.
•    Uses tools (e.g. trend charts, Pareto charts, sigma conversion chart) to measure historical performance.
•    Researches important causes that have an impact on quality and customer satisfaction with the use of statistical tools.
•    Resolves routine problems in a cost effective manner.
•    Reports deviances from process improvements.

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade.  It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job.  At the discretion of management, this description may be changed at any time to address the evolving needs of the organization.  It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act.

Posting Dates:

Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply

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