D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.

We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.

We are focused on creating value where IT counts, join us!

Tasks and Responsibilities

• IT Support 1st and 2nd level (onsite)
• Hardware (Printers, Scanners, Handheld devices), Windows
• Support of Computerized Systems
• Supporting computers for qualification according to defined strategy
• User administration and support the deployment of new tools
• Reporting periodically
• Performing system reviews (for GMP systems) and backups
• Regular contacts and cooperation with software providers
• Lab IT support
• Prepare documentation of installations
• Implementation of IT hardware and infrastructure-related solutions
• Troubleshooting and investigation for analytical software applications and lab PC systems

Requirements

• 2-3 years in pharmaceutical environment
• IT background
• Good understanding of and motivation for working in regulated environments (GxP)
• Interested in different software (user/power user skills)
• Interest in Technical Writing and Software related topics
• Ability and willingness to work in a paper-based environment
• Flexible and team oriented person
• Collaborative and creative individual who owns and solves problems creatively, can communicate his/her ideas and results very effectively to colleagues and stakeholders
• Experienced working in multinational teams, i.e. sensitive of cultural differences and adaptable
• Fluent English and German knowledge required, French knowledge is a plus
• Candidates have to declare Criminal record extract not older than three months

Benefits

• Broad range of activities, tasks, and projects
• Enjoy free refreshments in our D-ploy offices
• Fishing for Friends program – our referral program
• Further development and professional advancement
• Friendly and international working environment
• Competitive salary and various benefits

Is IT in your DNA?