Job description, responsibilities and duties 

Grow your IT career in application support and work with modern technologies like Azure, ITIL, and Scrum. You will collaborate with developers and gain hands-on experience in both operations and deployment processes. This role requires hands-on development experience with PowerShell and SQL. The successful candidate will regularly write, modify, troubleshoot, and optimize scripts, queries, and automation solutions that support banking applications. Plan your next sprint with us, deploy and publish your CV to our DB! 

Job Responsibilities: 

• Maintaining business application lifecycle – communication with vendor, implementation of changes, ensuring the application meets business requirements 
• Performing administrative tasks on Windows Server/SQL DB stack (e.g., log analysis, service monitoring, basic SQL troubleshooting, configuration checks) and deployment tasks via Azure Pipeline 
• Providing functional and technical support to ING internal end users for the applications used world-wide as the backbone system of the bank 
• Participating in executing ITIL process, such as incident, change and problem management 
• Implementing security measures based e.g. vulnerability management process outcomes, and responding to new threats 
• Working closely with global ING support teams 
• Writing detailed technical documentation and keeping it up to date 
• Executing daily bank procedures 

 

The successful candidate has: 

• Willingness to learn 
• Strong technical mindset to be able to provide application support to other IT professionals.  
• 1+ years of experience with Windows Server management 
• 1+ years of experience with SQL server management and SQL querying
• 1+ years of experience with PowerShell scripting and automation
• 1+ years of experience of creating and utilizing CI/CD pipelines
• ITIL certification (nice to have)
• Professional experience with Incident management & incident handling
• Problem-solving skills; You’re not satisfied with quick fixes. You seek to quickly identify technical issues and “own the problem until it’s solved.” 
• Basic awareness of security concepts and willingness to learn how to identify and mitigate risks
• Self-driven approach and ready to take on responsibility 
• Ability to obtain accurate and complete information from end-users to identify their needs and problems and develop responses and solutions 

Language skills

English - Advanced (C1) 

Number of years of experience

Minimal requirement - 1-2 years

Preferred requirement - more than 2 years