À propos de ce poste Inside Sales Representative chez Copeland
About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are someone looking for a career change, a professional, an undergraduate student exploring your first opportunity, or recent graduate, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
We are seeking a dynamic and customer-focused Inside Sales Representative to manage and grow a diverse portfolio of HVAC-R customers across France and Benelux markets. This is a client-facing, high-volume sales role conducted primarily through digital channels (phone, video, email), offering a modern alternative to traditional field sales.
Fluency in French is essential for this role and will be formally assessed during the recruitment process.
Key Responsibilities of the Role
Build and maintain strong relationships with HVAC-R OEM customers via remote channels (video, phone, email)
Manage a high-volume, diverse portfolio of regional accounts across France and Benelux, ensuring consistent engagement and follow-up
Conduct regular customer check-ins to understand needs and identify growth opportunities
Drive upsell and cross-sell initiatives across the full product and solutions portfolio, clearly translating technical value into customer benefits
Lead pricing discussions and contract negotiations within defined frameworks
Own and maintain a healthy sales pipeline within CRM systems, ensuring accurate forecasting and documentation
Act as the primary point of contact for assigned accounts, coordinating internally to deliver a seamless customer experience
Identify and develop “hidden champions” within customer organizations to expand business potential
Monitor HVAC-R market trends, competitor activity, and customer challenges to inform sales strategy
Engage with agents and support indirect sales channels where relevant
Proactively identify new opportunities within existing accounts and the wider market
Required Skills and Qualifications
1–3 years’ experience in sales, account management, or technical sales
Proven ability to manage a broad portfolio with strong prioritization, time management, and follow-up discipline
Experience working towards targets and sales quotas in a high-volume environment, with a results-driven mindset
Strong communication skills, particularly in remote/digital customer engagement
Customer-centric and solution-oriented approach, with the ability to build lasting relationships
Experience using CRM tools and managing sales pipelines
Technical curiosity and the ability to quickly understand and communicate product value
Fluency in English and French
Preferred Skills and Qualifications
Experience within HVAC-R or a related technical industry
Understanding of mechanical and/or electronic components
Exposure to OEM customer environments
Additional Eastern European language skills (French is highly desirable for the France-focused role)
Demonstrated proactive “hunter” mindset, with the ability to identify and pursue new opportunities
Adaptability and flexibility in a fast-evolving, international sales environment
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including parental leav, vacation and holiday leave.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information or disability. We are committed to providing a workplace free of any discrimination or harassment.
Work Authorization
Copeland will only employ those who are legally authorized to work in the Country in which they apply. This is not a position for which sponsorship or work authorization will be provided.
No calls or agency requests please.
