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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Title: JBS Implementation Coordinator | Client Onboarding Experience Team

Job Summary:

The Client Onboarding Experience Team is seeking a detail-oriented JBS Implementation Coordinator to join our Global Implementation Team. This role ensures seamless client onboarding by performing administrative and coordination tasks during the transition process. You will collaborate across multiple workstreams to facilitate efficient transition execution, contributing to client satisfaction and operational effectiveness. Working closely with Senior Implementation Managers and Implementation Managers, you will execute transition tasks from mobilization through optimization with precision and efficiency.

Key Responsibilities:

• Execute transition tasks from mobilization to optimization, including RFDD/RFI template setup, deal summary documentation, and transition team coordination

• Coordinate operational setup activities including financial project codes, mailboxes for HR/IFM/Sourcing teams, and client portal access requests

• Manage transition documentation including MSA abstracts, COIs, transition templates, and training matrices with regular workstream follow-up

• Perform data quality checks throughout transition and maintain Workfront project plan updates across all workstreams

• Partner with HR and IT on employee readiness tasks and manage readiness checklists with workstream leads

• Lead Customer Satisfaction survey process including request management, data collection, analysis, and reporting

• Provide PMO support including Workfront project plan creation, user management, resource assignments, and license monitoring

• Leverage governance tools and problem-solving abilities to meet program needs and achieve client business goals

• Drive global process adoption and consistency by identifying and implementing industry-leading transition practices

Required Qualifications:

• Bachelor's degree in Business, Real Estate, Project Management, or related field

• 1-3 years experience in support or administrative roles, preferably in corporate or commercial real estate environments

• Proficiency in project management tools (Workfront), Microsoft Office Suite (especially Excel and Project), and relevant software

• Strong organizational and time management skills with ability to manage multiple priorities effectively

• Detail-driven with proven ability to deliver high-quality results and drive outcomes

• Analytical mindset with proactive problem-solving approach and ability to clarify ambiguity

• Excellent written and verbal communication skills with ability to engage across all organizational levels

• Self-driven and adaptable, thriving in fast-paced environments with evolving priorities

What we offer:

• Competitive Rewards & Benefits: Fix term contract, private healthcare, cafeteria system, life insurance, and employee assistance program

• Flexible Work Environment: Hybrid model in premium Warsaw Spire workspace with state-of-the-art facilities and metro access.

• Career Development & Growth: Robust development opportunities with 80% employee participation in structured programs, AI upskilling, and professional training.

• Stability & Recognition: 78% employee recommendation rate, recognized for 18 consecutive years as one of the World's Most Ethical Companies.

• Inclusive & Supportive Culture: Strong commitment to Diversity, Equity & Inclusion across multiple employee resource groups and initiatives.

• Global Perspective: 60 nationalities and 40 languages represented, offering rich cultural exchange and collaboration opportunities.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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