The Opportunity:

When an organization has multiple moving parts in its processes, it can be difficult to critically examine them. To be more efficient and effective, it needs a business process specialist to learn its mission end-to-end and provide ways to change for the better. That’s why we need an experienced business process specialist like you who knows how to analyze every aspect of your customer’s operations and give them the steps to improve their process.

As an Identity, Credential, and Access Management (ICAM) Operations Accelerator, you'll radically reimagine ways-of-working business systems to build a modern program team from the ground up. You’ll build innovative business operations tools to save time and increase velocity, and automate deliverables. You’ll build agentic teams and the systems they will use to interact with human counterparts, and integrate with business systems.

What You’ll Work On:

• Think creatively about how new and emerging technology can be used to make a program operate with exceptional speed and quality.
• Evaluate, test, and build AI-powered systems.
• Build AI-enabled Jira agents, connected via MCP server.
• Instrument built systems to enable telemetry, measurement, and continuous improvement.
• Embed with user teams to understand how they work, and build tools that change them.
• Partner closely with the Program Manager and Deputy Program Manager to lead change within the team.
• Build the infrastructure on which an agentic program office runs.

Apply today to help us deliver modern identity solutions that protect veterans, their data, and their access to critical VA services.

Join us. The world can’t wait.

You Have:

• 5+ years of experience building business systems
• Experience using Microsoft Power Automate, Power BI, Databricks, ServiceNow, or Smartsheet
• Knowledge of data models, APIs, scripting, and data integration technologies
• Public Trust
• Bachelor’s degree

Nice If You Have:

• Experience using AI to build applications, systems, or tools
• Experience with program finances
• Experience building apps for staffing, deliverables, risk, program reporting, progress tracking, and scheduling

Vetting:
Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client; Public Trust determination is required. 

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

• Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

• Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.

• Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.