Solitude Resort Lodging is seeking a dedicated and detail-oriented Room Attendant who thrives in a hospitality-focused environment and is committed to delivering exceptional guest service. In this role, you will be responsible for maintaining the cleanliness and comfort of guests by thoroughly cleaning assigned condominiums, restocking amenities, and ensuring all areas meet our high standards of cleanliness. You will also be expected to promptly report any damage, missing items, or suspicious activity, while consistently upholding the resort’s commitment to excellence in hospitality and guest satisfaction. This position offers the opportunity to work in a stunning mountain setting and enjoy the unique benefits of being part of the Solitude Mountain Resort team.

Job Requirements

· Demonstrated understanding of customer service principles aligned with Solitude’s standards

· Ability to work independently and collaboratively within a team environment

· Strong communication, organizational, and problem-solving skills

· Capacity to multitask, prioritize responsibilities, and respond effectively to issues

· Physically capable of standing for extended periods and lifting up to 30 lbs

· Previous housekeeping or experience preferred

Job Duties and Responsibilities

· Clean assigned guest rooms thoroughly, including kitchens, bathrooms, windows, floors, and furniture

· Remove used linens, trash, and any items left behind by guests

· Restock rooms with required amenities and ensure housekeeping carts and closets are properly supplied

· Respond promptly and professionally to guest requests and concerns

· Report any damages, missing items, or suspicious activity to management

· Turn in all lost and found items to the manager immediately

· Ensure all assigned tasks are completed before the end of each shift

· Perform additional duties as assigned to support lodging operations.

Solitude Resort Lodging está buscando un Asistente de Habitaciones dedicado y detallista que se destaque en un entorno enfocado en la hospitalidad y esté comprometido con brindar un servicio excepcional al huésped. En este puesto, será responsable de mantener la limpieza y comodidad de los huéspedes mediante la limpieza minuciosa de los condominios asignados, el reabastecimiento de amenidades y asegurando que todas las áreas cumplan con nuestros altos estándares de limpieza. También se espera que informe de manera oportuna cualquier daño, artículo faltante o actividad sospechosa, mientras mantiene constantemente el compromiso del resort con la excelencia en hospitalidad y satisfacción del huésped. Esta posición ofrece la oportunidad de trabajar en un entorno montañoso impresionante y disfrutar de los beneficios únicos de formar parte del equipo de Solitude Mountain Resort.

Requisitos del Puesto

· Conocimiento demostrado de los principios de servicio al cliente alineados con los estándares de Solitude.

· Capacidad para trabajar de forma independiente y colaborativa dentro de un equipo.

· Habilidades sólidas de comunicación, organización y resolución de problemas.

· Capacidad para realizar múltiples tareas, priorizar responsabilidades y responder eficazmente a los problemas.

· Capacidad física para estar de pie durante períodos prolongados y levantar hasta 30 libras.

· Se prefiere experiencia previa en limpieza.

Funciones y Responsabilidades

· Limpiar minuciosamente los condominios asignados, incluyendo cocinas, baños, ventanas, pisos y muebles.

· Retirar ropa de cama usada, basura y cualquier artículo dejado por los huéspedes.

· Reabastecer los condominios con las amenidades requeridas y asegurar que los carritos y armarios de limpieza estén debidamente surtidos.

· Responder de manera rápida y profesional a las solicitudes y preocupaciones de los huéspedes.

· Informar cualquier daño, artículo faltante o actividad sospechosa a la gerencia.

· Entregar inmediatamente todos los objetos perdidos y encontrados al gerente.

· Asegurar que todas las tareas asignadas se completen antes de finalizar cada turno.

· Realizar tareas adicionales según se asignen para apoyar las operaciones de alojamiento.

EQUAL OPPORTUNITY EMPLOYMENT  
Solitude Mountain Resort is an equal opportunity employer.  It is the policy of the Company to recruit, hire, train, assign, promote, and transfer the best qualified individual for each job opening and provide such employment opportunities without regard to sex, race, religious creed, color, gender, gender identity, gender expression, national origin, ancestry, citizenship, nationality, age, physical disability, mental disability, medical condition, marital status, pregnancy, sexual preference, sexual orientation, genetic  information, veteran status, or any other characteristic protected by applicable state or federal law. The Company makes all employment decisions, including selection, training, job assignment, compensation, promotion, transfer, discipline, termination, and access to benefits without regard to these protected statuses.  Solitude Mountain Resort also provides reasonable accommodations to applicants and employees with disabilities.  If you require an accommodation during the selection process, please contact Human Resources at [email protected].

Perks of Working Here:

Work & Play in the Mountains:

• Embrace the stunning Wasatch Mountains.
• Connect with fellow mountain enthusiasts.

Benefits:

• Access to select Alterra Mountain Company Destinations.
• Free Solitude season pass for you and eligible dependents.
• Discounts on solitude lift tickets for friends and family.
• Discounts on food, rentals, retail, and lessons.

Other Perks:

• Comprehensive medical, dental, vision, and life insurance for eligible employees
• Pro deals with outdoor brands.
• Generous 401(k) plan with company match.
• Free counseling service through Employee Assistance Program.