What We Need

We are seeking an execution-oriented, tech-forward Senior Manager / Director of Business Operations & AI to serve as a key operational partner to the executive team. In this role, you will manage internal operating rhythms, lead critical cross-functional initiatives, and drive the adoption of modern AI tooling and automated workflows across our business operations.

You do not need a traditional finance or accounting background. We are looking for a systems thinker, an exceptional project leader, and a hands-on builder who can turn executive priorities into structured, measurable operational momentum.

What You'll Do

AI Adoption & Workflow Modernization

• Identify, evaluate, and assist with deploying practical AI workflows to eliminate manual toil and increase team output in partnership with the AI team.
• Champion practical AI enablement within the Finance team.
• Continuously audit internal processes to uncover automation and modernization opportunities.

Management Operating System & Cadence

• Own and refine the operational operating cadence (e.g., quarterly planning milestones, OKR/KPI tracking, executive dashboards, and strategic reviews).
• Build and maintain clean reporting mechanisms that provide ongoing visibility into key initiatives and operational health.
• Ensure executive action items, cross-departmental commitments, and decision logs are systematically tracked and closed out.

What You Bring

• Senior Manager level: 7+ years in Business Operations, Strategy & Operations, or Consulting
• Director level: 10+ years with a demonstrated track record of leading major cross-functional transformations and operating cadences.
• Industry Context: Background in B2B software, SaaS, or high-growth technology organizations preferred.
• AI & Tech Savvy: Active power-user familiarity with modern AI platforms, workflow orchestration, and modern productivity tooling.
• Execution & Structure: Proven capability to establish project governance, track complex deliverables, and build structured operating systems from scratch.
• Stakeholder Management: Strong executive presence, clear communication, and the ability to influence cross-functional peers without direct line authority.
• Work Arrangement: Ability to work a hybrid schedule on-site at our Burlington, MA office.
• Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
• Stationary Tasks: Sitting for extended periods, remaining in a stationary position.

What We Offer

Our comprehensive compensation package is vital in how we recognize our people for the impact they make on us reaching our goals as a company.

For this role, the estimated base is $150,000 - $190,000 + Bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

The range listed above is a guideline and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes but is not limited to 401k and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.