À propos de ce poste Head of Accounts chez AKQA

AKQA · Sur site · Sao Paulo

At AKQA, we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we create work that captures the imagination and delivers impressive returns for our clients.

Client leadership at AKQA builds trusted partnerships, provides cross-functional direction, and ensures our teams deliver exceptional work that meets both client ambition and cultural relevance. The Head of Accounts is the most senior client leader in the studio, responsible for the health of every relationship, the strength of the commercial pipeline, and the operational rigor that allows great creative work to thrive. Equal parts entrepreneur, general manager, and creative partner, they set the standard for how the studio shows up for its clients.

We are seeking a Head of Accounts to lead client services for Casa, AKQA's São Paulo studio. Casa is a vibrant and highly creative studio with a deep history of extraordinary and affecting work that captures attention and propels its clients toward success. This is a genuinely entrepreneurial opportunity: the chance to shape how the studio operates, to build and deepen client relationships across both local and global brands, and to help write the next chapter of a studio with real cultural weight and creative pedigree. You will have the backing and reach of a global network, and the freedom to lead like a founder.

ROLE REQUIREMENTS

Own the overall health, growth, and profitability of the studio's client portfolio, serving as the most senior client leadership voice across all accounts
Lead and develop the client services team, setting clear expectations, building capability, and creating an environment where people are motivated to do the best work of their careers
Bring structure and operational clarity to how the studio works, establishing process, ways of working, and internal alignment that make ambitious creative work achievable and repeatable
Partner closely with creative leadership to ensure client relationships are built around big ideas, bold thinking, and work that earns attention
Drive new business and organic growth, developing tailored proposals, shaping pitch strategy, and building relationships that translate into meaningful, long-term partnerships
Serve as a trusted senior partner to clients at the most senior levels, including CMO and executive stakeholders, with the credibility to advise, challenge, and align
Lead campaign and integrated engagements from a client leadership perspective, understanding how great work is conceived, sold, produced, and measured
Oversee commercial management across the portfolio, including scoping, forecasting, resourcing, and margin performance, in close partnership with studio and network leadership
Act as a general manager for the client services function, making pragmatic decisions that balance client needs, team wellbeing, creative ambition, and business outcomes
Represent the studio externally and internally within the broader network, building connectivity across markets and unlocking global opportunities for local work

QUALITIES AND CHARACTERISTICS

Significant senior client leadership experience within an agency environment, with a track record of leading portfolios and teams rather than individual accounts
An entrepreneurial operator; you have built, restructured, or meaningfully reshaped how a business or team works, and you are energized rather than daunted by that kind of challenge
Deep campaign and big-idea experience, with a genuine love of creativity and an instinct for the work that moves culture
Proven ability to bring process and structure to ambiguity, without smothering the creative energy that makes a studio special
Strong commercial acumen across forecasting, scoping, resourcing, and profitability
International experience, with fluency navigating global networks, cross-market collaboration, and multinational client organizations
Fluent in English, with the confidence to lead conversations across global stakeholders and partner studios
A natural relationship builder who leads with substance, follow-through, and sound judgment rather than performance
Comfortable partnering with introspective, considered creative leadership; you bring momentum and decisiveness without steamrolling
Flexible, adaptive, and resilient; you move easily between the strategic and the practical and you thrive in environments that are evolving
A leader people want to follow, invested in the growth of the team and the culture of the studio

Location

This role is based in São Paulo. Candidates must live within a commutable distance of the Casa studio.

We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

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À propos de AKQA

CORE VALUES

Our founding values guide our work and the philosophy of our firm:

Innovation – pioneering ideas combined with the application of technology, to achieve lasting improvements in performance for our clients.

Service – outstanding service to our clients and colleagues, so we retain exceptional people and create trust-based relationships with clients.

Quality – adhere to the highest professional standards and superior quality.

Thought – recommending the best solutions through the most rigorous thinking process.

TEAMWORK

AKQA provides the highest quality ideas and innovation services to clients around the world. Our consistent track-record of results achieved for clients have set our firm apart. Through our focus on our core values, thought-leadership, rigorous delivery, and industry initiatives, AKQA is today one of the world’s most influential companies. Our goal is to become a high-performance environment where the most talented people flourish. With our perfectionist approach, people join AKQA for the opportunity to do the best work of their careers.

We create digital products, services and immersive experiences that are useful, usable, delightful and enjoyed by millions. We employ a rapid ideation and prototyping process that focuses on getting pilots into market quickly, helping clients make a sustained impact, increase their relevance and expand their connection. By embracing a pioneering approach that continues to lead and define the industry, we deliver cohesive blueprints that fulfil audience needs and surpass business goals.

LONG-TERM COMMITMENT

AKQA is committed to helping our team develop into the best possible practitioners and to providing them with an unparalleled foundation for their career. We help develop well-rounded professionals acquire leadership skills more quickly than at other organisations. Our employees benefit from the trusted long-term nature of our client relationships as well as the cultural alignment between the client and our own organisation, creating an optimum environment to deliver the work without any compromises.

ORGANISED TO SUCCEED

The core motivation at AKQA is product excellence. Although we are part of WPP, AKQA operates as an independent firm. Organically grown, our team works as a single firm, without geographic division. This means we can bring the best resources from our network to provide solutions for our clients.

In addition to our own Future Lions initiative, we have formed partnerships with many of the world’s leading universities so we can hire their best graduates. We combine youth and energy with maturity and experience to form a community that has a unique diversity of knowledge and exceptional professional judgement.

DEVELOPMENT

In addition to on-the-job training, AKQA offers a menu of training through the AKQA Academy and WPP Professional Development. This comprehensive curriculum of formal training is designed to equip our team with the substantive creative, engineering, business acumen, communications, management and analytical skills required to have professionally rewarding careers. AKQA Academy and WPP Professional Development courses are taught by leaders in their fields including AKQA’s own senior team and respected external experts.

To maintain the continuous focus on our core values, and provide a clear career path for our team, all of our Managing Directors and Executive Partners are promoted from within AKQA.

All AKQA employees and clients are invited to participate in the AKQA Insight and AKQA Tech.Insight thought leadership programmes. These comprise a series of informative lectures and Q&A sessions with authors, artists, athletes, scientists, engineers and entrepreneurs who are recognised leaders in their respective disciplines.

DIVERSITY

We believe that diversity is vital to AKQA’s ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. We provide our employees with the canvas, tools and confidence to help them advance their careers in a way that best suits them.

SUSTAINABILITY

At AKQA we believe everything a company does should be about taking the responsibility to be respectful towards the community and the environment. We consider community and pro-bono work to be an important commitment of our employees. We encourage our team to devote their skills to a broad range of pro-bono and community activities, working with myriad charitable and not-for-profit organisations. AKQA is part of WPP’s Sustainability initiatives. WPP is ranked no. 49 in an annual round-up of the World’s Greenest Companies.