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At AIG, we are reimagining the way we help customers to manage risk. Join us as Governance Associate to play your part in that transformation.

Make your mark in Business Operations

As a world leader in commercial and personal insurance solutions operating in over 70 countries and jurisdictions, AIG’s Global Business Operations team identifies and drives high-quality innovation and cost efficiency in all our processes, systems and operations. The organization ensures we operate as one globally consistent business delivering end-to-end services locally that contribute to our customers’ and AIG’s success.

How you will create an impact

We are seeking a Governance Associate to support our DUA and Product Governance Framework’s. In this role, you will be responsible for supporting governance activities, including maintenance of Inventory to ensure accurate tracking and monitoring for compliance assurance, and governance activities. This includes ensuring all periodic reviews are completed on time while collaborating with various functions across the business, working closely with not only product owners but also function heads such as Legal, Compliance and Risk. The role is wide ranging and will expose you to many facets of AIG’s operations and professionals gaining a wide range of skills that will propel your career.

Key accountabilities will include but not limited to:

• Support and administer DUA and Product Governance Frameworks for both Australia and New Zealand, ensuring compliance, effective implementation and continuous improvement across all areas of the business.
• Act as a point of contact for key governance activities
• Take minutes during key stakeholder meetings
• Document processes in line with governance frameworks
• Keep accurate inventory management of caseloads
• Provide product centres and DUA's reminders on governance standards & requirements
• Support to the Governance Team on various programmes of work

What you’ll need to succeed

• A background in general insurance
• Demonstrated organisational skills
• Strong relationship management skills with the ability to develop and maintain strong relationships with key stakeholders
• Professional experience working well with other teams to successfully achieve goals
• Proven ability to prioritize work streams and respond promptly in an appropriate manner
• Demonstrated success anticipating internal client needs and act proactively
• Proven ability to identify problems and deliver appropriate solutions
• Organisation skills combined with excellent communications skills.
• Foundational knowledge of project management principals, with a willingness to support planning, coordination, and delivery of projects.

Applicants must have valid rights to work in Australia, as employer sponsorship is not available for this position.

Ready to drive new innovations? We would love to hear from you.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

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