We offer:

• Administer and configure the Icertis platform: tenant settings, contract templates, workflows, security roles, user provisioning and access controls.
• Develop customizations and extensions using supported technologies (e.g., .NET/C#, JavaScript, REST APIs) to meet business requirements.
• Build and maintain integrations between Icertis and external systems (e.g., Microsoft 365, Dynamics 365, CRM, CPQ, billing) via APIs, middleware, or integration platforms.
• Implement, maintain and improve CI/CD pipelines for Icertis deployments.
• Monitor platform health and performance; troubleshoot incidents, manage SLAs and coordinate fix/rollback plans.
• Plan and execute platform upgrades, patches and configuration migrations with minimal business disruption.
• Maintain backup, recovery and security configurations; work with InfoSec on audits, data protection and role-based access controls.
• Work with business stakeholders (Legal, Procurement, Sales, Finance) to gather requirements, deliver configurations and provide training and documentation.
• Create and maintain technical and user documentation, runbooks and knowledge-base articles.
• Support testing (unit, integration, UAT) and assist with data migrations, contract ingestion and metadata mapping.
• Recommend and drive technical improvements and automation to reduce manual effort and operational risk.
  
   

Tasks and Qualifications:

This includes Vera Engage - the AI solution from Icertis