Key Responsibilities 

Global Data Center Operations (Fintech-Focused) 

• Manage and support 20+ global data centers in partnership with third-party colocation providers critical to financial workloads. 

• Maintain near-zero downtime through rigorous change control, redundancy management, and capacity planning aligned with financial transaction volumes and regulatory SLAs. 

• Lead incident response activities with a focus on rapid recovery, root-cause analysis, and audit-ready documentation. 

Facilities & Infrastructure Expertise 

• Deep understanding of high-density, financial-grade infrastructure including HVAC systems, redundant utility feeds, switchgear, UPS/N+1–2 power distribution, PDUs, busways, and advanced monitoring systems. 

• Evaluate energy efficiency, performance, and reliability with a focus on supporting high-density compute, networking and trading systems 

• Familiarity with emerging liquid cooling technologies (direct-to-chip and Rear door Heat Exchangers) used in HPC, AI/ML, workloads. 

Connectivity, Cabling & Low-Latency Environments 

• Strong expertise in structured cabling including cross-connects, intra and inter-cabinet fiber, copper, coax for GPS, fiber trunks, meet-me rooms, and provider Points of Entry (POE). 

• Deep understanding of equidistant cabling principles critical for trading environments. 

Telecom, Carrier, & Market Connectivity 

• Experience with telecommunications carriers, dark fiber providers, and microwave or millimeter-wave technology for ultra-low-latency routes to financial exchanges. 

• Understanding of diverse and resilient connectivity to clients and liquidity providers, market data feeds, and global cloud environments. 

Cloud & Hybrid Fintech Ecosystem 

• Familiarity with Cloud onramps options including but not limited to AWS and Azure 

• Knowledge of hybrid models where compute spans colocation, edge and public / private cloud in a compliant and secure manner. 

Vendor, Regulatory & Contract Management 

• Strong understanding of data center contracts with an emphasis on: 

• Financial based market rates and negotiation 

• Contract terms such as Exit clauses and risk mitigation 

• SLA uptime guarantees 

• Regulated data handling requirements 

• Partner with Legal, Compliance, and Risk to ensure data center providers meet compliance regulations including but not limited to SOC 2, ISO 27001, DORA and regional financial regulations. 

Strategic Planning 

• Collaborate with Product, Compliance, Security, and Engineering teams to forecast capacity needs. 

• Develop and present a global data center strategy in a committee setting 

Financial Stewardship & Budgeting 

• Manage a $40M+ annual global budget, including data centers, networking services, power, and staffing. 

• Drive cost optimization while ensuring compliance with business continuity requirements. 

Tools, Monitoring & Infrastructure Management 

• Experience with DCIM tools, structured cabling certification tools, environmental monitoring, and inventory systems. 

• Knowledge of Building Management Systems (BMS) and financial-sector KPIs, including power utilization, SLA adherence, latency metrics, and capacity forecasting. 

Team Leadership 

• Lead and mentor a distributed team of data center technicians and engineers across the US and Europe, ensuring 24x7 support for global fintech operations. 

• Foster a culture of precision, compliance, continuous improvement, and operational discipline. 

Qualifications 

• 8–12+ years managing global or multi-site data centers, ideally supporting fintech, trading, or financial services platforms. 

• Deep knowledge of mechanical, electrical, and connectivity infrastructures and low-latency environments. 

• Experience with regulated environments (e.g., ISO, SOC) and audit-ready documentation. 

• Proven success managing large budgets and complex vendor ecosystems. 

• Strong communication and cross-functional leadership abilities. 

• Ability to travel internationally as required.