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ob Summary:

We are looking a highly motivated and detail-oriented Entry-Level OTC Analyst to join our dynamic Order to Cash (OTC) team. This role will support the order-to-cash process, ensuring timely and accurate processing of customer Billing and invoicing. The ideal candidate will have strong analytical skills, excellent communication abilities, and a keen interest in learning finance and accounting processes in a fast-paced environment.

Key Responsibilities:

• Process customer orders/billing documents in the system, ensuring accuracy and timely execution.
• Generate and review customer invoices for correctness, ensuring alignment with contracts and agreements.
• Monitor and follow up on outstanding customer payments to ensure timely collections.
• Investigate and resolve discrepancies or issues related to invoices, payments, or orders.
• Collaborate with the customer service and finance teams to resolve customer issues and ensure smooth order processing.
• Maintain accurate records and documentation of transactions and communications with customers.
• Assist in preparing monthly, quarterly, and annual reports for internal stakeholders.
• Help identify process improvements to enhance efficiency and reduce errors in the OTC process.
• Perform other duties as assigned by the OTC manager.

Qualifications:

• Bachelor’s degree in accounting, Finance, Business Administration.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office, especially Excel; experience with ERP systems (SAP, Oracle, etc.) is a plus.
• Ability to work in a fast-paced, team-oriented environment.
• Strong analytical and problem-solving skills.
• A willingness to learn and adapt to new processes and systems.

Key Attributes for Success:

• Eagerness to learn and grow within the finance and accounting domain.
• High level of organization and time-management skills.
• Customer-focused attitude with a strong commitment to providing excellent service.
• Ability to handle sensitive information and maintain confidentiality.

Shift Timings - 3:30PM To 12:30AM / 12:30pm to 9:30pm

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

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