Why Work at BYU

At Brigham Young University (BYU), your work is an opportunity to contribute to a distinctive educational mission rooted in the gospel of Jesus Christ and to make a meaningful difference in the lives of students.

As the flagship university of The Church of Jesus Christ of Latter-day Saints, BYU strives to be among the exceptional universities in the world. We are devoted to our faith, our students, and the University's Mission: "To assist individuals in their quest for perfection and eternal life."

We seek staff members who enthusiastically embrace and advance this unique mission. Across the university, staff bring their expertise and talents to work that helps students learn, grow, and thrive. A culture of covenant belonging, weekly devotionals, meaningful opportunities for learning and growth, and a beautiful and historic campus make BYU a distinctive and inspiring place to build a career.

Belonging Statement

United by our common primary identity as children of God, BYU values and embraces the variety of individual characteristics, life experiences and circumstances, perspectives, talents, and gifts across the BYU community. This richness strengthens our shared efforts to create and support an environment of covenant belonging centered in Jesus Christ.

Employment Requirements

Members of The Church of Jesus Christ of Latter-day Saints are required to hold and be worthy to hold a current temple recommend to be hired and to remain in any position at BYU.

In hiring decisions, Brigham Young University lawfully gives strong preference to qualified, faithful members of The Church of Jesus Christ of Latter-day Saints. All employees are required to abide by the university's Honor Code and Dress & Grooming Standards. Successful candidates are expected to support and contribute to the academic and religious missions of the university, which are aligned with the principles and doctrine of The Church of Jesus Christ of Latter-day Saints.

Equal Opportunity

Brigham Young University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or protected veteran status.

Job Summary

Responsible for ensuring the safe, reliable, and efficient operation of all industrial equipment across the department’s laundry facility, print shop, and mail operations. Requires advanced troubleshooting and repair skills, manufacturer certifications, and independent judgment to balance in-house maintenance with vendor service contracts. Designs and implements preventative maintenance programs, manages parts and tools inventory, trains student staff, and provides strategic input on equipment purchases. Acts as the primary liaison with Physical Facilities and external vendors to support uninterrupted production. Plays a critical role in minimizing downtime, reducing operational costs, and extending the life cycle of major industrial assets. Expected to contribute to strategic decision-making through data-driven maintenance reports, cost analysis, and capital investment recommendations.

What you'd do in this role:

Building and Production Services Equipment

• Troubleshoot, diagnose, and repair industrial laundry, print, and mail equipment.
• Obtain and maintain manufacturer certifications, enabling direct parts purchasing and cancellation of unnecessary vendor maintenance contracts.
• Evaluate repair complexity and coordinate with external specialists when required.
• Advise management on cost-effectiveness of in-house versus vendor maintenance.
• Interpret technical schematics, PLC programs, and electronic control systems to support advanced troubleshooting.
• Ensure all repairs meet industry safety and reliability standards.

Preventative Maintenance

• Develop, implement, and monitor preventative maintenance schedules for all equipment.
• Maintain critical spare parts and tools to minimize downtime.
• Ensure compliance with OSHA safety standards, lockout/tagout, and PPE requirements.
• Establish routine care programs carried out by student staff.
• Implement computerized maintenance management systems (CMMS) or equivalent tracking tools to document maintenance activities.

Operations Support and Problem Solving

• Respond rapidly to urgent breakdowns to keep laundry, printing, and mail operations running.
• Provide temporary workarounds while awaiting parts or service.
• Offer input on new equipment purchases, considering lifecycle costs and maintainability.
• Develop contingency plans to maintain operational continuity during extended outages.

Vendor and Campus Relations

• Serve as liaison with campus Physical Facilities, balancing collaboration with departmental independence in equipment maintenance.
• Manage vendor relationships and procurement agreements for parts and service.
• Provide input on vendor negotiations and budgeting for service contracts.
• Act as the technical expert during contract negotiations to ensure service agreements deliver value and measurable performance outcomes.

Training and Supervision

• Recruit, train, and supervise student maintenance crew members.
• Develop training programs and performance standards for routine maintenance tasks.
• Maintain documentation of procedures and knowledge transfer.
• Mentor student staff to build practical technical skills, creating a pipeline of future talent for the university.

Strategic Input, Safety, and Data Tracking

• Maintain logs, track downtime, and report key performance data.
• Contribute to budgeting and forecasting for maintenance and capital costs.
• Ensure compliance with safety policies and hazard management across all facilities.
• Analyze maintenance trends to identify root causes of failures and recommend long-term reliability improvements.
• Participate in safety audits, risk assessments, and emergency response planning.

What qualifies you for this role:

Minimum education/experience required:  

• Must have 5+ years’ experience in maintenance, equipment repair, mechanical systems, or an equivalent technical field.
• Must have demonstrated ability to troubleshoot mechanical, electrical, pneumatic, and electronic systems.
• Must have experience leading, training, or supervising staff or student workers in a technical environment.
• Must have experience developing and implementing preventative maintenance programs.
• Must have at least 1 year of experience in maintenance for industrial laundry and industrial printing operations.
• Must have experience using maintenance software, performance metrics, or CMMS to track repairs and equipment reliability.

Preferred:

• 10+ years of industrial maintenance experience.
• Manufacturer certifications in laundry, printing, or mail equipment.
• Supervisory experience in facilities or production environment.
• Experience negotiating vendor contracts and managing service agreements.
• OSHA 30 certification or equivalent advanced safety training.
• Associate or bachelor’s degree in industrial technology, engineering, or related field strongly preferred
• Certifications in PLC programming, electrical systems, or reliability engineering.

A physical exam and lift test will be conducted as a part of the hiring process for this position.

• Physical Effort: Moderate – Physical effort represented by frequent handling of medium weight objects (approx. 20-50 lbs.) and materials, or use of medium weight hand tools. May require climbing and working from ladders or in awkward positions.
• Environment: Frequent exposure to unfavorable conditions such as all-weather, or working in cramped, very dirty, or unpleasant quarters.
• Hazards: Moderate existing or potential hazards

Typical Physical Efforts, Environmental Factors, and Hazards

• Heat from boilers or steam driven equipment (30 min to 4 hrs, up to 5 days/week)
• Working in dirty conditions from oil and grease (30 min to 4 hrs, 5 days/week)
• Lifting heavy equipment such as motors or other parts weighing up to 50 lbs (30 min, 5 days/week)