ECMC Group is a nonprofit corporation focused on helping students succeed. Headquartered in Minneapolis, ECMC Group and its family of companies provide financial tools and services, as well as funding for innovative programs to help students achieve their academic and professional goals.

Job Summary

The Facilities and Corporate Services Coordinator supports the day-to-day operations of the organization by ensuring mail services, shipping and receiving, facilities support, document fulfillment, and office operations run smoothly and efficiently. This role serves as a key resource for employees across the organization and helps maintain a productive, well-organized workplace through administrative support, vendor coordination, workspace management, and mail processing activities.

Essential Duties and Responsibilities

• Process incoming, outgoing, overnight, and interoffice mail. 
• Coordinate shipping and receiving activities with internal teams and external carriers. 
• Sort, batch, and distribute wage withholding orders and other business documents. 
• Execute daily bulk mail and document fulfillment processes. 
• Manage and maintain letter templates and collaborate with business units and vendors to test and implement updates. 
• Maintain office supply inventory and coordinate ordering of office materials. 
• Support facility operations, including workspace setup, office moves, meeting room preparation, and event support. 
• Assist with vendor coordination and facilities-related requests to ensure a safe and productive work environment. 
• Provide receptionist coverage by answering and routing incoming calls and scheduling hotline coverage. 
• Support departments throughout the organization with administrative and operational needs. 
• Perform other duties and responsibilities as assigned.

Required Qualifications

• High school diploma, GED, or relevant work experience
• 1+ years of experience in office administration, office operations, facilities support, mail services, or related administrative roles
• Experience coordinating multiple priorities in a fast-paced environment 
• Proficiency with Microsoft Office

Preferred Qualifications 

• Experience supporting mailroom, print, shipping, receiving, or fulfillment operations. 
• Experience working with facilities vendors, office logistics, or event setup. 
• Experience managing document templates, workflow systems, or operational processes. 

The hourly pay range for this position is $20.00 - $23.00. Actual compensation may vary based on factors such as relevant experience, peer and market benchmarks, and geographic location.

The incumbent in this position is expected to be onsite full-time, five days per week.

This position is structured as a temporary-to-hire opportunity. The selected candidate will begin in a temporary capacity, with the potential to transition into a regular position based on business needs, position availability, and demonstrated performance during the assignment.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.