It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: 

Key Responsibilities (including but not limited to)

• Central point of contact for internal and external stakeholders.
• Monitor and manage daily transport operations for the CEE region.
• Ensure compliance with Service Level Agreements (SLAs) agreed with external partners.
• Responsible for costs and budget management, including monthly reporting.
• Develop, maintain, and monitor Key Performance Indicators (KPIs).
• Optimize processes by analyzing existing workflows, identifying improvement opportunities, and designing future-oriented processes.
• Provide support and consulting to internal departments on transportation-related topics.
• Build, maintain, and further develop relationships with industry associations and working groups.
• Independently manage and lead projects aimed at improving quality, customer satisfaction, and operational processes.
• Collaborate closely with internal stakeholders in accordance with the RACI matrix.
• Lead regular quality review meetings with external carriers.
• Define and ensure compliance with internal packaging and shipping standards.
• Ensure compliance with all relevant internal policies and regulations within the department.
• If applicable, assume disciplinary leadership responsibility for assigned employees.

Qualification Requirements (including but not limited to)

• Completed apprenticeship as a Freight Forwarding and Logistics Services Specialist (or another commercial/business qualification).
• Additional transport-related professional qualifications are desirable.
• Extensive practical experience in transport management.
• Comprehensive knowledge of transportation negotiations.
• At least 5 years of professional experience in logistics or forwarding environments.
• Established network within the freight forwarding industry in the CEE region.
• Initial leadership experience.
• Project management experience.
• Language skills: Polish; English proficiency (minimum B2 level).
• Very good MS Office skills, particularly Outlook and Excel.
• Willingness to travel (10%)

Personal Competencies

• Strong communication skills and confident professional presence.
• High degree of ownership, decision-making capability, and sense of responsibility.
• Strong team-oriented mindset.
• Ability to manage and navigate complexity.

Onboarding Modules

• Training in all operational processes within the area of responsibility (Germany).
• Training in IT applications (including Transport Management Software, Business Intelligence, Impulse, etc.).
• Go-to-market familiarization in Poland, Hungary, and Romania.