Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

We're looking for an experienced Talent Leader to mature our succession practices and ensure USAA is equipped with the talent needed to achieve our future goals. In this pivotal role, you'll consult on, develop, and implement innovative talent strategies that enhance executive succession health. Your expertise in leadership assessments, analyzing talent data, crafting compelling narratives, and utilizing modern talent technology will be essential for identifying and nurturing the next generation of executive leaders.

This is a unique opportunity to advance our executive talent management practices, ensuring long-term leadership strength and association-wide success. You'll balance hands-on execution with developing team members, transforming insights into actionable plans and practical solutions. Crucially, you will also focus on building the succession planning capabilities within our HR team, empowering them to drive these critical initiatives forward.

If you are passionate about shaping the future of executive leadership, advancing our succession capabilities, and have the executive presence to influence across all levels of the organization, we encourage you to apply and contribute your expertise

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in San Antonio, TX. Relocation assistance is available.

What you'll do:

• Leads complex, comprehensive Talent Management projects from strategy through implementation, adoption, and stabilization.
• Consults with senior business leaders to deeply understand the business and develops and implement talent programs and solutions to address their biggest needs.
• Develops and delivers data-driven insights and materials to support talent practices and talent deliverables.
• Creates and manages programs for specific employee populations, such as military-affiliated talent, high potential talent, and any other key segments as well as critical skills for the future of the workforce.
• Uses data analytics to inform leadership development talent strategies, proactively identifies skill development opportunities based on business needs, identifies trends, and measures program effectiveness (ROI).
• Manages vendor relationships and partners with USAA procurement to ensure optimal outcomes.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree; OR 4 years of relevant education and/or experience.
• 8+ years of experience in enterprise-level talent program and process development and implementation with a focus on talent development (e.g. coaching, mentoring, rotations, leadership development, talent pipeline planning, learning, skills management).
• Advanced knowledge of various talent management technology solutions.
• Excellent communication, presentation, and interpersonal skills, particularly when working with senior executives.
• Proven ability to develop and implement strategic talent management initiatives.
• Proven ability and experience managing and influencing senior leaders and peer stakeholders.
• Uses technology, AI, and/or automation to work efficiently and champions these behaviors among teammates.
• Stays attuned to advancement in research and practice and applies those insights to work.
• Experience managing change in support of organizational or programmatic initiatives.
• Demonstrates a structured approach to problem solving while balancing competing priorities.

What Sets You Apart:

• Meticulous attention to detail and exceptional planning skills.
• Ability to project confidence, clarity, and composure in all interactions, inspiring trust and influencing stakeholders effectively, particularly during high-stakes situations.
• Proven success in consulting, developing, and implementing talent solutions for executive-level leaders to improve succession health.
• Desire to operate as a player-coach across the team, balancing hands-on execution with developing team members.
• Proficiency in using leadership assessments to support succession management.
• Deep understanding of association talent data and benchmarks and an ability to craft objective and insightful narratives through data and storytelling.
• Background in I/O psychology or an adjacent discipline.
• Military acumen gained through active service or as a military spouse.

Compensation range: The salary range for this position is: $127,310 - $243,340

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.