Role Summary/Purpose:

In this role you will provide executive administrative support to Synchrony’s EVP, Chief Technology Officer.  The ideal candidate must have strong organizational, interpersonal, communication and computer (Microsoft Office) skills, and the ability to handle confidential information and work in a fast paced, ever-changing environment.  Serve as a trusted partner to the CTO, helping manage priorities, anticipate needs, and ensure effective use of the executive’s time. 

This role requires a in-person presence to effectively support the EVP, Chief Technology Officer. The successful candidate must be able to work onsite in Stamford and flex their schedule as needed to align with the executive’s priorities, meetings, travel, and stakeholder commitments. 

Essential Responsibilities:

• Interact with employees, customers, Synchrony Board of Directors and outside advisors in a professional and efficient manner 

• Effectively use computer and company software programs with strong emphasis on Microsoft Word, PowerPoint, Excel, Outlook (for appointments/email) and Concur for T&E 

• Plan & create meetings and manage busy and complex calendars (including frequent calendar shifts) 

• Arrange for complex travel plans and events and prepare/reconcile T&E and Purchase Card reports; Travel (book on-line flight reservations and coordinate all travel/meeting logistics) 

• Process invoices and ensure timely vendor payments 

• Coordinate activities and meetings, planning for on-site and off-site events; includes coordination with outside parties 

• Design and create presentation and proposal packages with some graphical content, as needed 

• Ensure documents are posted accurately and timely in preparation for meetings/conference calls 

• Maintain strong awareness of Technology organization priorities to proactively support meetings, events, deliverables, and stakeholder engagement 

• Attend staff/team meetings as required 

• Maintain calendar for staff and department activities.  Assist in prioritization of items 

• Manage purchase order processing 

• Building strong relationships across internal executive admin networks 

• Perform other duties and/or special projects as assigned 

Qualifications/Requirements: 

• 7+ years in an executive administrative role, specifically supporting C-suite level executives 

• Ability to work onsite in the Stamford office to support EVP schedule 

• Experience coordinating large meetings/events and executive visits 

• Advanced proficiency in Microsoft Office (Outlook, PowerPoint, Excel, Word) and collaboration tools (e.g., Teams, SharePoint) 

• Demonstrated ability to manage multiple priorities, anticipate needs, and work independently with minimal direction 

• Strong communication skills (written and verbal) and a polished, professional presence. 

• Proven ability to handle sensitive information with confidentiality and sound judgment 

• Proactive problem solver 

Desired Characteristics:

• Strong organizational skills and possess the ability to handle multiple projects 

• Strong problem-solving skills & passion for excellence 

• Demonstrative initiative, ability to work independently and must be a team player 

• Ability to accept responsibility and handle confidential information \

• Strong attention to detail 

• High level of integrity, confidentiality and self-confidence 

• Ability to understand enough of the business context to anticipate needs and prepare materials appropriately