Overview

What you'll do

• Manage the day-to-day execution of ecommerce content across website, app and retail channels.
• Deliver new product launches across multiple international markets, ensuring products and content are ready to go live.
• Support major trading events and promotional campaigns, including seasonal sales, peak trading periods and loyalty activations.
• Coordinate onsite readiness for commercial events by ensuring content, merchandising and customer journeys are accurate and delivered on time.
• Set up and maintain promotions, discount codes, merchandising updates and customer-facing messaging.
• Maintain accurate product information, attributes, categorisation and content across digital platforms.
• Work across ecommerce and content management systems to ensure consistent customer experiences across all touchpoints.
• Support retail operations through product and content management within point-of-sale systems.
• Execute onsite merchandising activities across navigation, search, collection pages, product pages and recommendations.
• Contribute to optimisation initiatives, including experimentation, testing and customer experience improvements.
• Support loyalty programmes by delivering member experiences, exclusive launches and targeted messaging.
• Coordinate localisation activities to ensure content is accurate, relevant and delivered effectively across global markets.
• Monitor ecommerce performance and identify opportunities to improve customer experience and commercial results.
• Research industry trends, competitor activity and emerging technologies to help drive continuous improvement.
• Collaborate with cross-functional teams to deliver innovative and high-performing ecommerce experiences.

What you'll need

• Previous experience in an ecommerce role within a fast-paced environment.
• Experience using ecommerce platforms and digital tools such as Shopify, Akeneo, Contentful, Algolia or similar systems.
• Experience supporting ecommerce product launches across multiple products or markets.
• Experience delivering promotional campaigns or large-scale trading events.
• Strong attention to detail and a commitment to maintaining accurate customer-facing content.
• Excellent organisational skills with the ability to manage multiple priorities simultaneously.
• Analytical thinking and the ability to use data and insights to identify opportunities for improvement.
• Strong communication and stakeholder management skills.
• A proactive, solutions-focused approach to problem solving.
• Confidence working across multiple systems and embracing new technologies.

Desirable experience

• Retail ecommerce or Shopify POS experience.
• Localisation or international content management experience.
• Loyalty programme or membership experience.
• Onsite merchandising, search optimisation or product discovery experience.
• Exposure to A/B testing, personalisation or experimentation programmes.
• Experience using reporting tools such as Looker Studio, GA4 or Power BI.
• Knowledge of project management tools such as Asana.
• Understanding of ecommerce merchandising and customer journey best practices.
• Intermediate Excel skills.
• Experience working with large product catalogues and PIM systems.
• Experience within retail, fashion or sportswear brands.
• Experience using AI-powered tools to improve efficiency or content delivery.
• Basic HTML or CSS knowledge.
• Additional language skills.
  
  

CLOSING DATE: Monday 14th September