Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Role Purpose

We're looking for a detail-oriented Delegated Authority Technician to join our team supporting delegated underwriting operations.  This is a flexible hybrid role with the opportunity to work primarily from home, alongside occasional attendance at the office for team collaboration, meetings, and training.

This is an excellent opportunity for someone with strong Excel skills who enjoys working with data, analysing information, and maintaining accurate records. Previous insurance experience would be beneficial, but candidates with transferable data and administrative skills who are keen to develop a career in insurance are encouraged to apply.

Working as part of a supportive team, you will help process bordereaux, maintain data quality, produce reports, and ensure information is handled accurately and efficiently.

Key Accountabilities

• Process risk, premium and claims bordereaux, ensuring data is accurate and completed within agreed timescales.
• Maintain spreadsheets, reports and management information using Excel.
• Monitor gross written premium and notifiable limits, ensuring timely reporting.
• Produce regular reports and ad-hoc analysis for internal and external stakeholders.
• Ensure compliance with Lloyd’s Regulatory Standards and FCA principles.
• Use Lloyd’s systems efficiently and adapt to new systems, procedures, and DA structures.
• Support the team and manager with day-to-day operations and project work.
• Liaise with internal teams and external partners to obtain and validate information.
• Ensure compliance with regulatory and company requirements.
• Support process improvement initiatives to increase efficiency and accuracy.
• Align with GDPR, the Bribery Act 2010, anti-money laundering regulations, and sanctions policies.
• Uphold Howden’s standards, market best practises, and the CII Code of Ethics.
• Adhere to the firm’s Treating Customers Fairly policy and segregation of duties guidelines.

Skills & Experience

Essential

• Strong Excel skills, including formulas, lookups and pivot tables.
• Excellent attention to detail and high levels of accuracy.
• Comfortable working with large volumes of data.
• Strong organisational and prioritisation skills.
• Good communication skills and ability to work collaboratively.
• Competent using Microsoft Office applications.
• Positive attitude and willingness to learn.

Desirable

• Previous experience in insurance, financial services or a regulated environment.
• Exposure to bordereaux, underwriting administration, reporting or data processing.
• Knowledge of delegated authority processes.
• Experience using insurance or reporting systems.
• A working knowledge of Lloyds systems, Atlas, DCOM, IMR.
• Working towards or interested in studying for CII qualifications.
• Demonstrates core values of Passion, Integrity, Expertise, and Deliver—motivated, trustworthy, eager to grow professionally, and a strong team contributor.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs.  Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.