About the Role

An opportunity has become available for an experienced and organised Credit Officer to join our team on a 6-month Fixed-Term contract. Reporting directly to the National Shared Services Manager, you will be working with the team to assist with debt recovery, account cleanup, Accounts Receivable process improvements, and backlog reduction.

Requirements

Duties & Responsibilities

• Address historical backlog and implement required process improvements.
• Contacting customers in pursuance of outstanding debts.
• Directing customer queries and disputes to the assigned branch personnel to facilitate settlement of disputes and queries.
• Contribute to increasing process efficiency.

Skills & Experience

• Strong computer skills and proficiency in Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Strong attention to detail.
• Ability to prioritise tasks.

Benefits

What sets us apart?

Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally. 

As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:

• A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
• Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
• Corporate Rates for Private Health Insurance.
• An inclusive working environment.
• An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.

The Company

Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Company Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up and leading-edge technology.