ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

We are currently seeking a Contract Analyst II to join our diverse and dynamic team. Your role is to manage client contracting from Start-Up Agreements through to Work Orders, Change Orders and Close Outs.

This position is Office Hybrid in Sofia, Bulgaria.

What you will be doing:

Contract/Change Order Development:
• Coordinate and develop contracts and change orders for newly awarded and on-going projects at ICON.
• Work simultaneously on numerous contracts and/or change orders. Ability to develop more complicated budgets.
• Lead discussion with ICON Legal, the Sales Team, and liaison with their respective Contracts Manager, as necessary, to determine the appropriate terms and conditions to be included in the contracts (inclusive of Start-up Agreements) and change orders.
• Understand applicable ICON costing tools, client budget grids, and any tools and templates developed within the Client Contract Services group. Ability to explain the costing process to someone without a financial background.
• Understand the operational department’s tasks and roles within the task as well as cost drivers within ICON.
• Solicit input and review of contracts and change orders from the relevant operational departments.
• Understand reasons and challenge supporting information provided by the project team related to budget changes (timeline, specifications, tasks, hours, etc.) and that the budget changes are reasonable and justified. 
• Understand legal language contained in a MSA, Start-up Agreements, and standalone contracts.
• Develop cash neutral payment schedules as required.
• Recognize when client questions/comments need required input and review by Legal and/or operations/senior management.
• Liaise with their respective Contract Manager on any issues that need to be escalated within ICON or the client.
• Provide project/financial analysis on the project budget to justify supporting information from the project team on prior to client submission.
• Update Salesforce in a timely and consistent manner with concise, accurate information on status of the contract or change order.
• Develop and maintain client/project files and tracking tools.
• Manage and prioritize workload in relation to timelines and client submissions.

Quality:
• Review client/project documents and budgets prior to submission to their respective Contract Manager for final QC review.

Build Relationships:
• Build relationships with ICON project teams, sales, proposals, finance, and project analysis.
• Build relationships with clients, other ICON service areas and vendors.

Communication:
• Ensure clear and direct communication when corresponding (verbally or written) with the project team and client on the status of the contract and/or change order.
• Provide the relevant information required for negotiations and discussions with clients regarding cost proposals/change orders/contracts to the Contract Manager, the respective Sales personnel, and project teams.
• Organize, lead, chair, and manage internal meetings and/or client related meetings required related to contracts and change orders. 
• Ability to communicate confidently with clients.

Process Improvement:
• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.

Your profile:

• Bachelor's degree in Finance, Accounting, Business Administration, or related field.

• 2+ years’ experience within contract analysis, finance, or a related field preferred.

• We will also consider applicants who have a background in Proposals, Data Management or Financial Business Partnering within the CRO industry.

• An in-depth knowledge of the CRO industry and clinical trials.

• The team uses service grids/costing tools and experience with such is required. Additionally, experience with Excel will be beneficial.

• Excellent command of English.

• A great team player who is willing to support the team as required.

• Brilliant communication skills with the ability to develop meaningful relationships with other teams at ICON and our clients.

• Prior experience in contract analysis, finance, or a related field preferred.

• Strong analytical skills with the ability to interpret complex data.

• Excellent communication and interpersonal skills.

• Detail-oriented with the ability to manage multiple tasks and meet deadlines

#LI-Hyrbid

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Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply