About the Role

The Commercial Strategy Analyst will play a critical role in streamlining the operational functions of the team’s go-to-market strategy. This person will not only be responsible for identifying improvements but will also refine our processes for tracking end-to-end contracting and partnership management. The responsibilities of this role will impact broader payor strategy and help drive our Commercial KPIs, many of which are top organizational priorities for leadership. This position will necessitate profound attention to detail and proactive cross-functional collaboration to deliver valuable insights to the organization. This person will be intellectually curious and eager to develop a deep understanding of payor workflows and stakeholder relationships at a fast-paced, mission-driven organization. 

Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to increase access to mental healthcare and profoundly impact millions of lives.

Responsibilities

• Partner with health plan stakeholders to build and develop end-to-end payor relationships
• Build and leverage in-depth knowledge of nuances in insurance market contracting
• Conduct and consolidate research related to payor workstreams and novel markets
• Collaborate closely with cross-functional teams (Finance, GTM, Legal, Compliance, RCM, etc.) to maintain health plan contracts
• Streamline development of go-to-market team processes, workflows, and tools
• Assist with scaling Commercial team initiatives over time to meet the needs of Charlie Health
• Analyze complex healthcare claims data to support competitive analysis and go-to-market strategy
• Support payor remediation efforts to streamline billing practices and improve revenue collections

Requirements

• At least 2-4+ years of relevant professional experience, including 1–2 years in investment banking, consulting, or at a high-growth start-up
• Bachelor’s degree in Business, Finance, Economics, or a related field
• Strong organizational skills with demonstrated ability to manage multiple projects and workstreams concurrently
• Proficiency in Microsoft Office Suite, including Word, PowerPoint, and advanced Excel; proficiency in SQL and Python is a plus
• Exceptional written and verbal communication skills
• Proactive self-starter with a strong sense of ownership and the ability to operate independently in fast-paced environments
• Resourceful problem solver with the ability to adapt quickly to changing priorities
• Meticulous attention to detail and a commitment to delivering high-quality work
• Strong analytical mindset with the ability to synthesize data into actionable insights; experience with healthcare analytics is a plus
• Located within a 45-minute commute of New York City and able to work on-site four days per week

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. #LI-HYBRID

The total target base compensation for this role will be between $91,000 and $115,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $100,000 and $127,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits.