The Opportunity:

CACI is seeking a Task Order Manager to join our team supporting Department of Homeland Security. This person is responsible for planning, direction, and overseeing the DSS HQ’s Network Operation Center, Security Engineering, and Information System Security Officer support teams under the CISO directorate. This role provides overall technical, security, and program management leadership for cyber, systems/applications, network, and AI-enabled services supporting the HQ IT enterprise. The Task Order Manager is responsible for coordinating task orders, acting as the main point of contact with DHS Federal Stakeholders, and ensuring all assistance aligns with mission requirements and service level goals. This manager will primarily report to CACI’s facility with occasional meetings at the DHS facilities within the NCR.

Responsibilities:

•             Provide overall leadership, direction, and day to day management for all work performed under the CISO Task Order, ensuring alignment with DSS 3.0 objectives, service levels, and security requirements
•             Serve as the primary point of contact with the DHS CISO Directorate Stakeholders overseeing the Security Engineering, NOC, and ISSO teams, driving services, products, and innovations, coordinating status, risks, and decisions, and ensuring clear, timely communication
•             Organize, direct, and manage complex, inter related IT and cybersecurity projects spanning systems engineering, network operations, endpoint services, cloud integration, and security engineering in both classified and unclassified environments
•             Ensure effective IT service management using ITIL processes (Incident, Problem, Change, Event, Configuration, and Release Management), integrating these with DHS SELC and HQ governance to support secure, resilient operations
•             Develop, implement, and maintain a staffing plan that ensures sufficient cleared and qualified personnel across all required roles (systems, network, security, service desk, AI support, project management) to meet dynamic workload and surge demands
•             Monitor performance metrics against DHS SLAs, conduct regular reviews to identify trends or patterns, and implement corrective actions, innovations, and process improvements
•             Lead transition in and transition out activities for the task order, ensuring seamless knowledge transfer, asset handoff, and continuity of secure services with no degradation in availability or security posture
•             Direct integration efforts across the end user services and IT lifecycle, ensuring that CISO relevant tools, controls, and processes are consistently applied across infrastructure, cloud, and application environments
•             Oversee implementation and remediation of IT infrastructure and systems Plan of Action and Milestones (POA&Ms) and vulnerability mitigation activities in coordination with HQ security engineering and compliance teams
•             Ensure robust backup, restore, disaster recovery, and continuity of operations planning and execution for systems and services within the CISO task order scope, supporting COOP and continuity of government objectives
•             Drive continuous improvement, process standardization, and performance management for security and IT operations, including metrics, dashboards, and reporting for availability, incidents, vulnerabilities, and compliance
•             Oversee development and delivery of end user training and documentation related to security tools, policies, and secure use of HQ IT services, ensuring materials are updated as services and threats evolve
•             Ensure rapid response (within defined timeframes) to performance, service, delivery, and technical issues, ensuring timely escalation and resolution of critical incidents and security-related events
•             Act as a senior escalation point and be ready to authorize resources for real-time reallocations and/or to take necessary actions to resolve incidents and requests
•             Ensure incident response process is followed at all times but especially during major outages and security incidents
•             Perform additional duties as assigned.


Qualifications:

Required: 

•             Ability to obtain a DHS Entrance on Duty (EOD)
•             Ability to obtain a Top-Secret w/SCI clearance
•             Bachelor’s degree and 15 years of relevant experience or equivalency
•             ITILv4 Foundations w/strong command of ITIL best practices and framework
•             Proficiency with SNOW
•             Demonstrated experience managed teams delivering systems, network, and security operations for mission-critical environments
•             Strong customer facing experience operating at a senior level, including conducting PMRs, collecting requirements, and setting expectations
•             Experience with crisis or incident response and documented post-mortem reporting
•             Excellent written and verbal communication, including executive-level briefing skills
•             Proven ability to lead, coach, and develop technical teams
•             Ability to travel locally within National Capital Region


Desired:

•             Previous DHS or DoD experience
•             Masters degree in Cybersecurity, Information Assurance, IT Management or related technical field
•             Project Management Professional
•             ITIL v5
•             Demonstrated experience leading AI or automation initiatives, cloud and hybrid-cloud integrations, and security controls

What You Can Expect:

 A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is: