We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The Billing Director provides leadership to and oversight of the Firm's billing function for their respective line of business focus area(s).  The position is responsible for ensuring the most effective and efficient policies, procedures, and systems are in place to facilitate timely and accurate billing and invoice processing, reporting and analysis.  This team works directly with our Owners and LOB/Service Line/Capability/Operational leaders to provide consistent policies, procedures, and billing practices across the organization while ensuring the firm meets our billing goals.

Essential Duties:

• Manage the monthly and annual billing process for respective line of business focus area(s).  Responsible for coordinating and organizing schedules, processes, and procedures for the timely billing of the firm’s services. This includes meeting with key stakeholders, ensuring compliance with standard billing practices, education of primary billers, and implementation of standard billing practices.
• In collaboration with the Billing/AR Leader, cultivate seamless and highly effective working relationships, interoperability, and lines of communication with the Firm’s Owners, line of business leaders, cross functional stakeholders, and across the finance organization.   Act as a key contributor in the preparation of the periodic financial presentations, working closely with the finance peers and line of business leaders.
• In collaboration with the Billing Leader, develop a deep understanding of the Firm’s practices, clients, and business, and evaluate and drive corresponding functional enhancements, operational efficiencies, innovation, and continuous improvement across the Firm’s revenue functional areas.
• Provides effective leadership to billing Managers and/or their teams through planning appropriate staffing levels; interviewing, selecting, orienting, and training; communicating performance expectations & providing feedback on performance, recognition, coaching, employee counseling reports and/or discipline including termination; innovative and strategic leadership guiding employees through process changes; creating career growth opportunities and employee development plans.
• Other duties as assigned.

Minimum Qualifications:

EDUCATION/CERTIFICATIONS

• Bachelor's degree with a focus in accounting or equivalent experience – Required

TECHNICAL/SOFT SKILLS

• Strong Microsoft Office skills - Required 
• Ability to learn, implement and train others - Required
• Ability to work in a large, complex, dynamic organization where a high degree of ambiguity and change exists – Required
• Ability to work effectively with all levels of employees including senior leadership – Required
• Strong problem solving and analysis skills - Required
• Strong organization, prioritization and time management skills - Required
• Workday PSA experience – Preferred

EXPERIENCE

• 5-8 years relevant experience – Required
• Professional service industry experience – Required
• Previous project or team management experience – Required
• Previous background driving continuous improvement, innovation, and optimization – Required

LEADERSHIP SKILLS

• Outstanding interpersonal skills; the ability to communicate effectively with partners and other key firm stakeholders, to lead through influence rather than control, and to create consensus-based support for business strategies and decisions – Required
• Dynamic energy level, an unquestioned work ethic, willingness to “roll up your sleeves,” and work closely in a collaborative manner with colleagues and team members – Required
• Superior presentation, written, and verbal communication skills; the ability to interact credibly and diplomatically with all levels in an organization – tailoring communications effectively for different groups and stakeholders - Required
• Superior business acumen, comprehensive knowledge of accounting principles and practices, strong analytic capabilities, sound judgment, and precise attention to detail – Required
• Previous leadership experience – Required

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. 

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [email protected].

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.