Employment Type:

Shift:

Description:

GENERAL SUMMARY:

Responsible for the daily operations and overall appearance of the coffee bar and related areas. Maintains sanitary and organized environment. Practices and abides by food codes and applicable regulatory and accrediting agency requirements to provide safe food to our customers. Serves customers in a professional manner with great customer service.

CORPORATE PHILOSOPHY STATEMENT:

It is the obligation of each employee of Mercy Medical Center to abide by and promote the mission and core values of the Spirit of Mercy.

CORPORATE POLICY STATEMENT:

It is the obligation of each employee of Mercy Medical Center to comply with Mercy’s mission, values, standards of conduct, policies, procedures and related practices (e.g. Dress Code, Time and Attendance, and other policies)

HIPAA SECURITY COMPLIANCE:

Security Access: Low “Incumbent has no access to confidential information and must comply with the terms of the Mercy Medical Center Security Policies as it applies to their job role.”

ESSENTIAL FUNCTIONS:

· Ability to use related equipment: cappuccino, coffee grinder, coffee brewers, and blender

· Responsible for opening and closing duties.

· Demonstrates cash register operation as well as money handling procedures.

· Hot and cold food production for retail sales.

· Sets up for café sales- stock food and paper products.

· Knowledgeable and practices food safety codes and governing standards; federal, state, local and accreditation agencies.

· Checks food temperatures frequently through out shift. Documents temperatures on applicable forms. Notifies Supervisor immediately of any food out of compliance.

· Monitors temperature of freezers, refrigeration, and heating units through out shift. Documents temperatures on appropriate forms. Notifies Supervisor immediately of any food out of compliance.

· Maintain refrigeration units in clean orderly condition, compliant with food codes and regulatory agencies.

· Requisitions, transports and replenishes foods and supplies to replenish the inventory in the café.

· Inspects items for integrity. Rotates stock, disposes of outdated products or less than optimum quality or correct temperature.

· Properly wraps, labels, dates food items.

· Stocks and cleans refrigerated display cases inside and out.

· Makes coffee, juice and smoothies; replenishes and cleans beverage-dispensing machines and areas.

· Maintains a clean and sanitary work area, the coffee serving and seating areas, equipment, storage, counter tops and cupboards, tile, tables, and chairs. Cleans and sanitizes utensils and equipment.

· Maintains signage daily.

· Follows proper cleaning techniques. Stores chemicals properly, follow MSDS rules; labels product appropriately, uses chemicals according to directions, uses PPE as necessary.

· Practices safety procedures. Utilizes tools, equipment and protective equipment such as wet floor signs, proper ergonomics, informing Supervisor of safety hazards and equipment failures.

· Demonstrates knowledge of effective customer service skills and performance improvement.

· Uses standardized and non-standardized recipes and ingredients to prepare, create, and process foods.

· Assists in other areas as requested.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

· Must be able to pass barista training within 2 months of hire.

· High school diploma or GED preferred. Knowledge of several subjects in order to prepare reports, perform calculations and/or deal effectively with other people. Ability to read and write.

· Restaurant or food service operations experience preferred.

· Proof of completion of Mandatory Reporter abuse training for child and dependent adult abuse within three (3) months of hire.

PHYSICAL ACTIVITY REQUIREMENTS: (Constant = 67%-100% of workday, Frequent = 34%-66% of workday, Occasional = 33% or less of workday).

CONSTANT

· Standing: Particularly for sustained period of time.

· Walking: Moving about on foot to accomplish tasks, particularly for long distances.

· Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately or quickly.

· Hearing: Perceiving the nature of sounds at normal range. Ability to receive detailed information through oral communication.

· Lifting: Raising trays of portioned menu items or pans of food at heights from 4” to 61” above floor level to place in display cases or on steam tables and lift milk and juice cases to 2

· Repetitive motions: Substantial movements (motions) of the wrists, hands and/or fingers to move food objects, dishes, utensils to procedural positions.

· 3” to 48” above floor level to fill display cases.

· Reaching: Extending hand(s) and arm(s) in any direction.

FREQUENT

· Pushing: Using upper extremities to press against food carts, racks and bins with steady force in order to thrust forward, downward or outward.

· Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion such as carts, racks and dish bins.

· Grasping: Applying pressure to scoops, spoons, dishes with fingers and palms to move object from position to position.

· Climbing: Stepping up onto and standing on stools to reach overhead to make coffee.

· Stooping: Bending body downward and forward by bending spine at the waist

· Crouching: Bending the body downward and forward by bending leg and spine to obtain objects or clean lower areas.

PHYSICAL REQUIREMENTS:

· Medium work: Exerting up to 40 pounds maximum infrequently and/or up to 25 pounds frequently to lift or move objects about and requiring prolonged walking/standing.

VISUAL ACUITY REQUIREMENTS:

· Reading menus and recipes.

· Calculating amounts of food and supplies to requisition.

· Using proper measuring tools for portion control.

INTELLECTUAL/EMOTIONAL REQUIREMENTS:

· Adaptability to performing repetitive work or to performing continuously the same work, according to set procedures, sequence or pace.

· Adaptability to performing under stress when confronted with emergency, critical or unusual situations, or situations in which working speed and sustained attention are important aspects of the job.

· Adaptability to performing a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure.

· Adaptability to dealing with people beyond giving and receiving instructions.

· Ability to maintain both a high standard of courtesy and cooperation in dealing with co-workers, patients, and visitors and satisfactory job performance despite the stress of a hospital work environment.

TOOLS/EQUIPMENT:

· Work utilizes grinding, brewing and coffee dispensing equipment, blender, meat-slicer, microwave, cash register, coffee urn, beverage dispensers, knives, can openers, and oven.

WORKING CONDITIONS:

· The worker is subject to noise. There is sufficient noise at times to cause the worker to raise voice in order to be heard above the ambient noise level.

· The worker is subject to food spills and wet spots on floor surfaces.

· The worker is subject to inside environmental conditions: protection from weather conditions but not necessarily from temperature changes.

· The worker is subject to cleaning products such as vinegar, detergent, and cleaners.

· The worker is subject to steam from steam table and hot water from coffee urns.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.