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GENERAL FUNCTION:

Responsible for the generation and growth of volume with all National, Regional, and National Dealer group partners. Maximizes Fifth Third's penetration in  this segment. Provide remote customer service and training to group personnel, as well as maintenance and collection of dealer accounts (negative reserves, drafts, etc.).

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieve results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Independently develops and maintains volume levels exceeding assigned objectives.
• Leads effort to maximize penetration levels in dealer groups through performance ratios by continually tracking applications, approvals, bookings, and quality of submissions/paperwork.
• Drives market expansion by identifying and closing key dealer groups that can be strategic partners.
• Serves as liaison between dealer groups and each 5/3 department.
• Develops and nurtures dealership personnel relationships through training, cultivating relationships, assisting in new acquisition paperwork, and creating strategic direction..
• Assists Regional Sales Manager in developing, mentoring, and training  Indirect Dealer Development Reps.
• Proactively provides competitive intelligence and competitive pricing strategy to senior leadership.
• Establish/maintain relationships with high level personal for all National, Regional, and Commercial groups and key personnel in dealerships via telephone and/or regular travel to assigned  groups.

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MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• High School diploma required or equivalent. Some college preferred.
• Minimum of 10 years Indirect Auto Lending or related field experience, preferred
• Previous Customer experience required.
• Must be able to effectively work with outside customers to resolve issues consistent with 5/3 guidelines, policies, and programs.
• Solid time and territory management skills.

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. 

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting.  Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third.  Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.