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Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.

Sneaker Authenticator

Role: Sneaker Authenticator

Location: Newington, Sydney

Job description:

We empower people and create economic opportunity.

Looking for a global ecommerce leader where you can shape how the world buys, sells, and gives? If you said yes, eBay wants to talk to you. Where you can just be yourself, do your best work, and have a significant impact for people across the globe.

Our vision for commerce is one that is enabled by people, powered by technology, and open to everyone. We employ outstanding people who do meaningful work that has a tangible impact on the lives of individuals all over the world.

eBay is the first and leading destination for fashion re-commerce, and we are looking for a Sneaker Authenticator to help deliver trusted experiences to our luxury customers.

About the team

Our team is responsible for the authentication experience at eBay. We know that sneaker buyers want the real deal and eBay’s Authenticity Guarantee provides peace of mind when shopping online.

We live a one-team culture and collaborate to bring the best experiences to our customers. We’re a fast-paced and agile workplace backed by a fun and supportive environment that is focused on helping our people learn and grow their careers faster than anywhere else.

About the role:

In this role you will be responsible for upholding buyer trust in sneakers at eBay, delivering an elevated experience to customers.

Here are some things you’ll find yourself doing day-to-day:

• Inspect, authenticate and re-package sneakers adhering to strict standards and processes.
• Utilise expertise in sneakers to confirm an item's authenticity by locating brand identifiers (i.e SKU, size, manufacturer defects, assess wear)
• Evaluate the quality of materials and construction of footwear
• Work with eBay software and technology systems to track the item from dock receiving to the moment it is posted to the end customer.
• Proactively work with the warehouse team and customer service to optimise processes.
• Keep detailed notes and enter accurate data into our authentication database, including release information, product skus and production dates
• Proactively work with other departments to improve processes

The person we’re looking for:

• Knowledge of sneakers across all brands, including originals, luxury and re-releases
• Prior experience of authentication desired.
• An eye for detail, with a precise and analytical mindset.
• Comfortable with technology platforms.
• Highly organized with demonstrated attention to detail
• Dedicated to empowering the team around them and being a inclusive and supportive team member and contributor in all that you do.
• Uphold our eBay beliefs and deliver our company DNA with impact.
• Ability to work independently as well as part of a team
• Ability to work in a fast-paced and high-volume environment
• Must be available and willing to work extended hours as occasionally needed, including weekends and holidays, to meet business needs.
• Must be able to hold and move boxes (up to 20kg)

#LI-DW1

We celebrate diversity at eBay

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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