MAIN DUTIES & RESPONSIBILITIES:

• Provides prompt, courteous and efficient services to the organization’s customers with precision and accuracy adhering to all procedures and practices established by management.

• Handle multiple transactional services including but not limited to deposits, withdrawals, cashing checks, processing payments, transfers, selling manager/officer checks all by following and aligned with Bank’s policies and procedures.

• Ensures and promotes compliance by making sure all transactions are executed strictly within the established operating policies and procedures, and assuring they adhere to all applicable guidelines and regulations.

• Ensures workstation is fully prepared to execute transactions. Keeps established controls over keys, stamps and cash assigned.

• Balances the cash fund at the end of each shift and reports any discrepancies to the supervisor.

• Picks up and returns cash box in vault; verifies its contents and signs register. Makes sure that workstation is fully prepared to execute transactions. Keeps constant control over keys, stamp and cash.

• Assists in balancing ATM, as well as processing transactions of the night depository, payrolls, auto window, mail and lobby depository.

• Reports and escalates to management any suspicious transaction, claims or activity observed within & outside the Branch.

• Promotes and provides information on the bank’s products including Digital Migration and Adoption (online, mobile, photo deposit, SDM, ITM, among others).

• Other duties may be assigned.

MINIMUM REQUIREMENTS:

• Associate, technical degree or approved credits in Business Administration or related field preferred. 

• One (1) year of retail, customer service or cash register experience desirable. 

• Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.

• Excellent customer service and communication skills required, both verbal and written.

• Basic mathematical skills required.   Detail oriented and able to manage multiple priorities required.

• Good understanding of financial products and services preferred.

• Computer proficiency required.  Knowledge of MS Office and other business applications preferred. 

• Availability to work Monday to Saturdays and/or based on the branch hours of operations, plus flexibility to work overtime according to business needs is required. 

WORK AUTHORIZATION & ELEGIBILITY:

• Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
• Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.

Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)

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