Job Summary

Job Description

Associate Analyst Chargebacks

About Medline India:

Medline India was setup in 2010 in Pune, primarily as an offshore Development Centre and to augment resources for Medline Industries LP headquartered in Chicago, USA. We are a 1500+ strong and growing team of technology, finance and business support professionals who support our businesses worldwide towards a mission to make healthcare run better. We are proud to be certified as a ‘Great Place to Work’ by the Great Place to Work Institute® (India) for the duration June 2025 – June 2026. We are an organization with a conducive work environment, ample opportunities to learn, contribute and grow with a highly empowered & engaged team. We encourage our people to share their best ideas and create new opportunities for our customers and ourselves to work together to solve today’s toughest healthcare challenges.

About Medline Industries, LP:

Established in 1966, Medline Industries LP is a renowned global healthcare organization boasting 56 years of consecutive sales growth, exceeding $21 billion in annual sales. With a workforce of over 36,000 professionals spread across the globe, we operate in more than 125 countries and territories. As the largest privately held manufacturer and distributor of medical supplies in the United States, Medline is uniquely positioned to offer comprehensive products, education, and support across the continuum of care. At present, Medline Industries, LP holds the esteemed position as the #1 market leader, delivering an extensive portfolio of over 550,000 medical products and clinical solutions. Our clientele includes hospitals, extended care facilities, surgery centers, physician offices, home care agencies, providers, and retailers. We're proud to be recognized by Forbes as one of America’s Best Large Employers and Best Employers for Women. Additionally, the Chicago Tribune has consistently named us a Top Workplace for the past 12 years.

Why join Medline:

• Direct, full-time employment in a large, stable, rapidly growing, and yet profitable company.
• First-rate compensation and benefits package.
• Genuine individual growth potential in this new establishment.
• Open door and highly ethical work culture, with due accountability.

Job Description:

This position is responsible for processing vendor Chargeback submissions and supporting Chargeback related discrepancies. This position will play a prominent role for facilitating the research and resolution of disputes, working expeditiously with precision.  The role will also be key in analyzing and comprehending various communications from internal and external business partners to gain in-depth understanding of inquiries to determine the right plan of action.

Job responsibilities:

• Validate the accurate distribution of vendor Chargeback and tracing files and accurate processing of any resulting discrepancies within tight timelines.
• Establish and maintain relationships with vendors and internal resources to ensure timely processing of files and payments.
• Collaborate with multiple teams, internal and external, to ensure that all outstanding Chargebacks are reconciled properly and payment issues are resolved promptly.
• Effectively manage one-off projects assigned from various internal areas to ensure maximization of Chargebacks collected.
• Prioritize incoming Chargeback related inquires and apply detailed analysis with flexible thinking to handle appropriately.
• Apply intuitive decision-making to help create fee agreements tied to vendor restrictions.   
• Assess options for process improvement programs and perform program audits.
• Chargeback Calculation: Utilize chargeback data to accurately calculate Chargebacks from the Vendor in order to secure Chargebacks.
• Collaborate with sales, Chargebacks, and finance teams to resolve any discrepancies or issues related to Chargebacks.
• Working on ad-hoc projects assigned and initiated by the Pricing Credits/Chargebacks Team in timely manner.

Skills / Experience

• 2-3 years of experience in customer pricing, contracts, Chargebacks or other related analytical field.
• Good knowledge of Pricing, Credit memo requests and Chargebacks.
• Strong understanding of financial principles and calculations.
• Proficiency in financial analysis tools and software, such as Excel, ERP systems, and data visualization tools.
• Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts and pivot tables, using text wrap, sorting, vlookups, and if statements).
• Excellent communication and interpersonal skills for effective stakeholder management.
• Detail-oriented with exceptional problem-solving skills.
• Strong in MS Office knowledge.
• Exceptional analytical, organizational, and communication skills
• Having Continuous improvement mindset
• Flexibility and good team player
• Nice to have: SAP and Vistex Knowledge

Educational Qualification - Any Graduate/MBA

About Medline India:
Medline India was setup in 2010 in Pune, primarily as an offshore Development centre and to augment resources for Medline Industries LP headquartered in Chicago, USA. We are a 1500+ strong and growing team of technology, finance & and business support professionals who support our businesses worldwide towards a mission to make healthcare run better. We are proud to be certified as a ‘Great Place to Work’ by the Great Place to Work Institute® (India) for the duration May 2023 – May 2024. 
We are an organization with a conducive work environment, ample opportunities to learn, contribute and grow with a highly empowered & engaged team. We encourage our people to share their best ideas and create new opportunities for our customers and ourselves to work together to solve today’s toughest healthcare challenges.
About Medline Industries, LP:
Established in 1966, Medline Industries LP is a renowned global healthcare organization boasting 56 years of consecutive sales growth, exceeding $21 billion in annual sales. With a workforce of over 36,000 professionals spread across the globe, we operate in more than 125 countries and territories. As the largest privately held manufacturer and distributor of medical supplies in the United States, Medline is uniquely positioned to offer comprehensive products, education, and support across the continuum of care.
At present, Medline Industries, LP holds the esteemed position as the #1 market leader, delivering an extensive portfolio of over 550,000 medical products and clinical solutions. Our clientele includes hospitals, extended care facilities, surgery centres, physician offices, home care agencies, providers, and retailers. We are proud to be recognized by Forbes as one of America’s Best Large Employers and Best Employers for Women. Additionally, the Chicago Tribune has consistently named us a Top Workplace for the past 12 years.